Search results

@seppi , if that issue still persists, could you please confirm if you have Proxy mode enabled in Domains > example.com > Hosting & DNS > Apache & nginx?

Hello, @JayJay69 . Could you please confirm if the error is still occurring? It could have been caused by a temporary connectivity issue.

The issue was caused by a bug (EXTPLESK-9187). It has already been solved in the latest version of the Laravel extension. As already suggested by @Kaspar , please proceed with the extension update.

Apologies for the delayed response. I wasn't available during the past week. If the issue still persists, please try moving imunify-testing.list.example to some other location, for instance: mv /etc/apt/sources.list.d/imunify-testing.list.example /root

@Petje , yes, you were likely seeing the error due to the reported issue, which is sorted out now. Please let us know if it is still ongoing on your end.

Hello, @Haugli92 . Our team is currently investigating the report of the false-positive alerts. You can follow the status of the report here: 360 Monitoring Status I will also follow up with confirmation once the issue is sorted.

You can restore separate components from Plesk backups, including email accounts: https://support.plesk.com/hc/en-us/articles/12377968862871-How-to-restore-mail-accounts-from-a-full-domain-backup-to-Plesk

Thank you. Unfortunately, I cannot point out the root cause for the issue. I would suggest opening a ticket with Plesk support for further investigation on your server. To sign-in and open a ticket please go to: https://support.plesk.com If you got your license from a reseller, your reseller...

Maybe an issue with symlinks, could you please also try: https://support.plesk.com/hc/en-us/articles/12377455582615-MySQL-MariaDB-service-cannot-be-started-during-Plesk-update-ERROR-2002-HY000-Can-t-connect-to-local-MySQL-server-through-socket

Regarding: 2025-08-02 11:00:20 ERROR: Update operation was locked by another update process (Plesk installer or pum). please try running: plesk installer stop If the update issue still continues, please double-check /var/log/plesk/systemupdatestool.log and...

@Compy , could you please confirm what's the exact error message you see in Outlook?

Hello, @bosse1 . I believe the configuration should be re-written for Nginx and added in Plesk > Domains > example.com > Apache & Nginx Settings > "Additional Nginx directives". However, I am not 100% sure that alone will solve the problem. There's an older thread on this topic, that might help...

Thank you for your patience, @nethubonline . The behavior was not recognized as a bug. According to our How to activate or deactivate the mail service for a domain or the entire Plesk server? article, the "Not configured" option is not supposed to be applied to existing domains:

Thank you. Please also run: journalctl -xeu php8.3-fpm.service and let us know what it returns.

Thank you for the additional details. Could you please navigate to Tools & Settings > Apache Web Server, and confirm what's the value set for Apache restart interval (seconds)?

@PeterKi could you please confirm what happens when you run: dpkg --configure php-fpm

Hello, @camthor . It will help to know what's the exact error returned by the websites in order to attempt to further guide you on how to find more details about what the issue could have been.

Hey, @Nour59 . Have you tried the following the instructions from this guide: https://support.plesk.com/hc/en-us/articles/12377846949527-Plesk-for-Windows-Server-shows-the-error-Access-denied-for-user-admin-localhost-using-password-YES

Thank you. Please create a backup of your WordPress database (just in case) and then try the following: plesk ext wp-toolkit --wp-cli -instance-id 1 -- user set-role 3 administrator set-role 3 should correspond to the output from the previous command.

Our engineers are currently actively working on this task. The ETA is set to 12th of August. If they manage to implement the changes required prior to that date, the fix will be introduced earlier.