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  1. carlsson

    Issue Really strange problem – I can't use my SMTP server intermittently

    Today was the third time I experienced the following, and with different networks: - Suddenly I can't connect to the SMTP server. - No devices on the same network can use that SMTP server. - Connecting to another network (like my cellular) works normally. - I have tried different accounts, all...
  2. carlsson

    Issue Adding mail account to a device takes forever!?

    I have created an email account on my Plesk, and I can login to the webmail and see the imported emails there with no problems. However, if I try to add an email account to a device at this point it takes a very long time and eventually I get an "unknown user and/or password" or "Can't connect...
  3. carlsson

    Issue Mail from the Sent box is not imported with the import function

    Hi folks, I was just migrating three mailboxes from one provider to my Plesk server. I was using the "Import mail messages" function, and it worked awesome! – At least until I noticed that the mails from the Sent box hadn't been imported… I have now copied all mails from the sent box with...
  4. carlsson

    Forwarded to devs Missing IncomingMailServerIMAPPathPrefix in the mobilconfig file generated by Plesk.

    Thanks Kaspar! I will probably never use Qmail (I actually learned Qmail in the mid '90s on a server class I attended – don't remember a thing ), and I don't see the need to be backward compatible in this case. So if I read you correctly I need to follow your instructions in this post? ie...
  5. carlsson

    Forwarded to devs Missing IncomingMailServerIMAPPathPrefix in the mobilconfig file generated by Plesk.

    Aha, thanks! Is there any good reason to keep the INBOX prefix solution? It has caused some troubles during the years… (I don't know the reason this exists, but I have helped clients with it for at least 10 years)
  6. carlsson

    Forwarded to devs Missing IncomingMailServerIMAPPathPrefix in the mobilconfig file generated by Plesk.

    Any progress on this? I'm about to move a bunch of client mailboxes to my Plesk server, and it would be great if th INBOX prefix is there when I do this...
  7. carlsson

    Question Script to install mail account on Apple Mail

    Thanks for the input Peter! I have tried this now, and there are some quirks: 1. Profiles don't behave the same way as normal email accounts. Eg it's not possible to delete them from the Account dialogue, you have to delete the profile (this will eventually create questions from my clients)...
  8. carlsson

    Question Mail quota for the domain, not the user?

    Perfect, thanks for the input!
  9. carlsson

    Question Mail quota for the domain, not the user?

    We can set quota per each mail account. However, is it possible to set it for the entire domain for all mail users on that domain to share? Example: Instead of getting 10 GB each to: [email protected] [email protected] [email protected] [email protected] [email protected] …can I set XX GB to the...
  10. carlsson

    Resolved Outgoing administrator mail not authorized [missing SPF record in sender domain]

    Exactly this Kaspar. Thanks for the clarification! I tried to set my account to an email that Plesk is running, and the report emails went through without a hitch. Do you guys recommend to have an external account, if something effs up with the Plesk email server? Or wouldn’t that matter anyways?
  11. carlsson

    Resolved Outgoing administrator mail not authorized [missing SPF record in sender domain]

    I'll try to explan this further: When the Plesk server send out notifications, what email settings is it using? Example: I do a manual backup (Tools & Settings > Backup Manager > Backup), and the following dialogue shows up. At the bottom I can check that it should send a notification email...
  12. carlsson

    Resolved Outgoing administrator mail not authorized [missing SPF record in sender domain]

    Thanks for the input Peter. However, I don't think it's that. Firstly the mail server domain have both SPF, DKIM and DMARC set up. Secondly, if you look at the mail it is Gmail that have sent a mail to itself with the same Gmail account. (Both To and From is the same) "This mail has been...
  13. carlsson

    Resolved Outgoing administrator mail not authorized [missing SPF record in sender domain]

    When I set up my Plesk server a month ago I used a Gmail account. Now when the server is trying to mail me stuff I get rejected emails that's telling me they are not delivered; "This mail has been blocked because the sender is unauthenticated" My guess is that I get this error, because I have...
  14. carlsson

    Issue Abnormal CPU usage and Apache crash

    I had a similar situation a couple of years ago. One site was infected (via the clients Windows machine of course) with a PHP script that eventually consumed all CPU. Couldn't see what process was the culprit. I had to monitor that issue manually for a couple of months, turning off a bunch of...
  15. carlsson

    Issue Mail sent from my new email server won't reach Yahoo…?

    It's better now, but Yahoo still complain... Does anybody know if there's any way to initiate a ticket with Yahoo?
  16. carlsson

    Issue Mail sent from my new email server won't reach Yahoo…?

    Thanks Peter, I atually used mail-tester a couple of years ago but have forgotten about it. I definitely see some issues that I can improve. (5.2/10 is not the best score.)
  17. carlsson

    Issue Mail sent from my new email server won't reach Yahoo…?

    Mail sent from my new email server (Plesk) won't reach any Yahoo accounts. (And also Telia.se – A Swedish ISP and also the old national phone company) I have tried to send from some different domains, and all reach Gmail, iCloud, Outlook, etc. But not Yahoo mail. After a couple of days I get a...
  18. carlsson

    Question Should I upgrade from Ubuntu 18.0.4?

    Hmm, on the other hand. v20.0.4 seems stable and legit, is there any real reason to perform this upgrade now?
  19. carlsson

    Question Should I upgrade from Ubuntu 18.0.4?

    Server now updatead to Ubuntu 20, following the instructions here: https://support.plesk.com/hc/en-us/articles/12377714344983-How-to-perform-dist-upgrade-procedure-on-Linux-server-with-Plesk- Next upgrade is to v22.
  20. carlsson

    Question Should I upgrade from Ubuntu 18.0.4?

    Thanks for the input! Will there be any problems with my current installation of Plesk? Ie, do I need to update that as well, or will it handle that automatically?
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