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@ja05 , in the scope of the issue our team added additional option --no-truncate. Hence, to avoid the truncation, please execute the command as follow: plesk sbin mail_auth_view --no-truncate

Thank you for the report, @ja05 . I was able to replicate the behavior and I will forward the case to our team for further review.

Hi, @Gromett . Yes, I asked our team to check the bug report again. They will reevaluate it. If there're more details on the ETA of the fix I will follow up with confirmation. Thank you for bringing our attention to it.

@adelphiaUK This thread is irrelevant to forum accounts. I updated your other thread here.

Hello, @adelphiaUK . I can delete your account. However, the forum is not going to be shut down. If you do not mind clarifying where did you see the message it will be great. Regarding the error message while changing the avatar, I would recommend trying that using another browser or incognito...

Thank you for the update. Could you please try the workaround (solution 2) from this article and let us know if it makes any difference with the folder structure and the duplicate folders: https://support.plesk.com/hc/en-us/articles/12376926427799-IMAP-folders-are-not-displayed-in-Outlook

Hello, @grahaml . I doubt that the issue you are experiencing is related to the article, as the issue was specific to non-English locales and the bug was already fixed. Could you please check if any additional entries are logged to /var/log/plesk/panel.log at the time you are attempting to open...

Hello, @Gromett . Thank you for the report. We already have a registered bug with ID EXTWPTOOLK-9313 for this issue. I passed the details provided in your report to our team to the internal case. At this point, I cannot provide any ETA on when exactly a fix will be introduced. You can monitor...

There's an article that describes how the back process works in detail: The "chunks" are in reference to the transfer process rather than locally splitting the compressed file itself. I consulted with our team on why exactly is the system configured in such a manner and it is with...

@B_P can you confirm if the domain names you are having issues with are configured as alias domains on the server or as regular domains?

Hello, @MHC_1 . You can restart the SSH service like any other service: Red Hat-based: systemctl restart sshd Debian/Ubuntu: systemctl restart ssh

Hello, @B1G-OS . It doesn't seem like the image is successfully attached. Are the duplicate folders present in Roundcube as well or only on Outlook?

@anmg , it looks like Plesk could be corrupted. I would suggest opening a ticket with Plesk support for further investigation on your server. To sign-in and open a ticket please go to: https://support.plesk.com If you got your license from a reseller, your reseller is in charge of providing...

Hello, @Visnet . Thank you for the report. Unfortunately, I am unable to replicate the behavior on a test environment with AlmaLinux 9.6, Plesk 18.0.73 upt. 2 with Selinux set to enforcing. I tried the following: 1. Changing an email account password 2. Changing the storage mode to enforcing 3...

Hello, @NITROFOX . The recommended permissions are 755 for directories and 644 for files. What you can try is to adjust the code to: /* Folders that will be written to later */ define( 'IPS_FOLDER_PERMISSION', 0755 ); /* Folders that will be created and not written to later */ define(...

Thank you. It looks like the service reloads at regular intervals. Can you please provide a copy of /etc/logrotate.d/dovecot. Also, do you have any custom cron jobs that could be triggering the reload action, please?

Thank you. Could you please also execute: grep "SIGHUP" /var/log/dovecot* | tail -n 20

Thank for the confirmation. Please check /var/log/syslog, /var/log/maillog, and run sudo journalctl -u dovecot to gather more details. At this point, my last two guesses are that either the server is exhausting the memory or there's network issue.

Hello, @bnornes . At this point, the "DNS Integration for Cloudflare" extension is available only to administrators. We do have a registered task for introducing the ability to grant separate access to customers. However, I cannot provide an ETA on when will that be implemented.

Hello, @sistemas@chequemotiva . Based on the error, the reason for the failure is likely due to the actions module not being enabled. What you can try is enabling it with: a2enmod actions