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  1. Sebahat.hadzhi

    Issue How to check what file user sendemail ?

    If you mean UI tools, no, unfortunately, not. Although you can browse the logs through the UI, I don't think you can easily identify the source through UI.
  2. Sebahat.hadzhi

    Resolved Atomic Advanced ~ Unable to get Rulesets

    @JeffreyReed , could you please try to log in to Atomicorp with the credentials defined in /etc/asl/config and let us know if that fails with a particular error?
  3. Sebahat.hadzhi

    Resolved Forum File Upload Issue

    @adelphiaUK , you should be able to update your avatar and cover images now. Please give it a try and do let us know if you encounter any further issues.
  4. Sebahat.hadzhi

    Issue Unable to change the domain name

    Hey, @Thomas Oryon . As suggested by @alapshin , if the issue still continues it will be best to get in touch with Plesk support for further investigation on your server. To sign-in and open a ticket please go to: https://support.plesk.com If you got your license from a reseller, your reseller...
  5. Sebahat.hadzhi

    Issue No PTR records exist on any domain on the server

    @MHC_1 , in general, the PTR records are created by the owner of the IP address. It may be your ISP or hosting provider. Setting up the PTR record in Plesk UI is only possible if you are the owner of the IP address. Have you seen these...
  6. Sebahat.hadzhi

    Issue Customer account suspension was not sync

    @Thomas Oryon , could you please confirm if you actually able to access the website in question? I believe that although it is shown as "Started" in the application pool the domain should serve a suspended page given the subscription is suspended.
  7. Sebahat.hadzhi

    Forwarded to devs fail2ban plesk-doecot not matching failed logins

    @Jens Johansson , our team registered the case as a bug with ID PPPM-15164. At this point, I cannot confirm the exact ETA for the release. You can monitor the changelog here. I will also follow-up with confirmation once there are more details. Until the bug is fixed, our team recommends using...
  8. Sebahat.hadzhi

    Question Plesk 18.0.70 Bypass the default PHP performance settings

    Thank you, @Hangover2 . I was unable to replicate the issue on a test server. Unfortunately, I cannot suggest another reason for the issue apart from lack of rights. If you have the option, please get in touch with Plesk support so they can take a further look directly on the server.
  9. Sebahat.hadzhi

    Issue DKIM problem with alias domain

    Thank you. That looks right. Unfortunately, I am not sure what else could be causing the issue.
  10. Sebahat.hadzhi

    Resolved not sending via external SMTP (msmtp + Office365)

    Hello, @lema . Could you please try adding the following lines to the panel.ini file: [notification] senderAddress=<custom email address>
  11. Sebahat.hadzhi

    Resolved Diagnose and Repair Won't run

    Hello, Steven. Could you please try running the repair utility via the command line and confirm if it returns the same output: plesk repair all -y
  12. Sebahat.hadzhi

    Question Plesk 18.0.70 Bypass the default PHP performance settings

    @Hangover2 , thank you for the confirmation. Can you please also confirm your OS and Plesk version?
  13. Sebahat.hadzhi

    Issue DKIM problem with alias domain

    @Erwan , could you please execute the following command and confirm what the owner and group of the file are: ls -l /etc/domainkeys/domain.com/default
  14. Sebahat.hadzhi

    Issue How to check what file user sendemail ?

    Hi, @WSNHosting . Maybe this article could help narrowing down the source(s): How to identify spam source on Plesk for Linux Server
  15. Sebahat.hadzhi

    Resolved Disabled PHP "Hosting performance settings management" can be bypassed by using .user.ini or ini_set()

    @forgie , your custom settings in panel.ini should be preserved and remain unaffected after a Plesk update.
  16. Sebahat.hadzhi

    Question Plesk 18.0.70 Bypass the default PHP performance settings

    Thank you for the update. Are you logged in with an admin account or a reseller account? If an admin, could you please double-check whether restricted mode is enabled?
  17. Sebahat.hadzhi

    Question Plesk 18.0.70 Bypass the default PHP performance settings

    Hi, @Hangover2 . The "Hosting performance settings management" setting should be still present under "Show more available permissions" on the right. If you don't see please let me know what's your OS and Plesk version, so I can take a further look. Thank you in advance.
  18. Sebahat.hadzhi

    Resolved Plesk - Windows Server 2025 Installation Fail

    Hello, @enthu19 . Starting with the September 2025 update, Windows Server 2025 no longer includes Windows PowerShell 2.0, however, the same is needed by Web Deploy. We do have a registered bug with ID PPPM-15153 about this issue. Until the issue is resolved, please follow this workaround...
  19. Sebahat.hadzhi

    Forwarded to devs SSL auto-renewal attemps do not stop after removing cert and disabling SSL

    Thank you for the report, Peter. I forward it to our engineers for further review. I will follow-up with more details as soon as possible.
  20. Sebahat.hadzhi

    Forwarded to devs fail2ban plesk-doecot not matching failed logins

    Thank you for the report, @Jens Johansson . I forwarded it to our engineers for further review. I will follow-up with more details as soon as possible.
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