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I had this problem too and managed to fix it. I ran Igor's command and this is what I got: PHP Fatal error: Call to undefined method mail_Facade::redirectOnOff() in /opt/psa/admin/plib/mail/AbstractFacade.php on line 198 PHP Warning: Releasing semaphore 12 in request cleanup Managed to...

I'm seeing this bug too with Plesk 10.2 on Debian 64 bit. It's causing no end of grief with the migration manager, because it thinks there's more IP addresses in use than there actually are, and sometimes old and no longer existent IPs which throws the "only one IP per subscription allowed"...

Also look out for old includes in the above mentioned conf directory which for some reason aren't synched anymore with Plesk by are still lying around and read into Apache. That causes problems with the migration agent too.

This one plagued me for days, but finally found the solution by accident while digging around. When I tried to migrate one of our customers, it would spit that error. And it turns out that the subscription which had the problem had a domain alias, whos DNS was not synched with the main domain...

I too was caught out by this issue, as I was unable to figure out what the admin username's password was for MySQL. So it sounds like the password is in fact hashed, but the hash itself is used as the password for the admin account for MySQL....is that right? Sounds like a bug to me. That's...

As far as I know, you used to be able to change DB ownership between domains in Plesk 9 by editing the dom_id right......how do we accomplish the same in Plesk 10? I'd like to be able to change a DB's ownership between subscriptions.

Just wanted to confirm that MagicSpam was indeed the problem, and that the rule exemption worked.

Thanks for the pointer. I found the following in the log: postfix/smtpd[15712]: NOQUEUE: milter-reject: RCPT from localhost[127.0.0.1]: 550 5.7.0 Malformed or missing HELO.Rejected by MagicSpam 1.0.5-3 So it looks like MagicSpam was rejecting the locally generated overusage mails. I've...

I've got a number of subscriptions which are currently in overuse, and they are set to send a notification. In the notifications section, it's set to send an email to Administrator as well as the Client, but no notifications are being sent. The notifications were working in 9.5.2 before I...

Hi Igor, Is there a way I can merge two subscriptions together into one? Say previously I had a client in 9.x who had multiple domains. When I upgraded to 10.x, Plesk split up each of the clients domains into separate subscriptions. Is there a way I can recombine and collapse all of a...

I think what Igor's trying to say is that once you choose your initial transition path the first time you log into Plesk 10, there's no way to revert, or change a customer to a reseller (or vice versa).

Oh is that all lol. I thought it was something fancier like Plesk handling the setting up of squid in reverse proxy mode (not that it's that hard anyway) and somehow being able to tie usage in the squid logs back to the user for inclusion in statistics. One can dream :) Thanks Igor.

Anyone know how to go about utilising the caching server feature in Plesk 10? I can't seem to find any doco about it apart from the Whats New documents.

We are in this situation too. Our customers with multiple domains from plesk 9 now have multiple subscriptions. I'd like to merge these subscriptions together and group them under the customer's 1 subscription. Doing this manually is a pain as you'd have to tar up the files in httpdocs, change...

I've installed Plesk 9.5.2 (Debian) on a demo license in order to test the upgrade to 10.1.1, but the upgrade fails due to requiring a new license key. How do I go about doing the upgrade with the demo license?

Has anyone actually had any success upgrading their 9.5.2 installation to 9.5.3 yet?

I tried to upgrade to 9.5.3 from 9.5.2 tonight and saw similair issues. The update was installed through the Plesk interface, and I was tailing the autoinstaller log the whole time and saw the errors you were seeing. When the update finished, it seemed like it upgraded but there were a bunch...

Thank you Parallels for bringing out the patches relatively quickly. And thank you Igor for being here to help with questions as always :)

It's very important this gets fixed quickly. My upstream provider has policy blocked port 21 because of this vulnerability.

Thanks for the reply Igor, much appreciated :)