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Can you create a customer from an existing subscription that works as a separated control panel if you don't need it to be a reseller? This new structure is way too convoluted.

Any chance that maybe a backup and restore would allow us to re-define the roles so we can change subscriptions to customers? Just throwing things out here before I have to give up and go to another panel. I can't do business with this broken new version.

Truly amazing that is could occur in a released product. This shouldn't be a "feature request" as much as a major deficiency to be addressed immediately. I agree with @EdwardoG, did they not even use this on the most basic operations? This would have been obvious right from the start to...

Just to be clear, it didn't do clients -> Resellers. It automatically did clients -> customers and client domains -> subscriptions under that customer. This allows all of the users under that customer to access all of the subscriptions. Not what was wanted and not good. Simply, I need to be...

Not sure what you are asking. Before, the clients were all isolated with their logins to just their domain / control panel. Now, all users, regardless of their permissions (even simple email only) can use the subscriptions window in the top right of their panel to access all other...

Upgraded from 9.5. This thing is completely screwing up the way I run my business. I now have customers logging in and getting access to all subscriptions and I have been reading all of the documentation and can't get these subscriptions changed to customers so I can isolate them. This new...

What "Apply Transition Theme" button? Don't see that in my panel where you specify.

I have had my host provider in contact with Parallels about this issue. Here is Parallels' response: ===== This issue seems to be in a Postfix configuration, because Plesk does not have such kind of settings. I am really sorry to say, but Postfix is a third party-component and Parallels...

I have a second test server that is set up identically to my production server. I switched it to Qmail and everything with mail worked fine. I switched it back to postfix and you can't send out regular mail unless you are sending SSL, just like the problem I have on the production server...

Me too. This version was not ready for release and I am fighting it on all fronts. I would love to go back to 9.5.x. This version simply doesn't work and while there are a lot of fixes posted for some of the issues, the release is overwhelmed with bugs and it seems you can't fix them all...

So now I am making a guess that something is wrong with the authentication in SMTP. Here is a message that all my clients and my test email get when trying to send non-ssl authenticated email out: None of the authentication methods supported by this client are supported by your server...

Here is an error message one of my clients just sent me: Server Error: 530 Server Response: 530 5.7.0 Must issue a STARTTLS command first Server: 'mail.xxxxxx.com' Windows Live Mail Error ID: 0x800CCC78 Protocol: SMTP Port: 587 Secure(SSL): No

I really don't know what I am reading in the maillog, but it doesn't seem to list anything wrong with the site and email address I am using as a test bed. All sites that use the regular domain's mailserver of mail.domain.com for outgoing don't work. Using the server's mailserver works going...

After upgrading to 10.x, the domain outgoing mail has stopped working. Using the usual mail.domainname.com won't send through 587 or 25. Sending securely through the server's certificate and mailserver on 993 for IMAP accounts is fine. Any idea what I can do to fix this? Thanks

Strange - I tried it yesterday and it didn't work. Today, I tried it again and it worked fine. All is fixed. I must have done something wrong the first time. Thanks for that solution!

Same here. Centos 5 64 bit. Panel is dead without a fix.

Looks like they pulled the update. It no longer shows in my CP.

Doesn't work on Centos 5.x 64 bit either

Best thing to do is upgrade phpmyadmin to the later version. It is pretty simple and it worked perfectly on 2 of my servers. One is running 32 bit and the other 64 bit. Here are the instructions: http://forum.parallels.com/showpost.php?p=391654&postcount=5

My pleasure. Thanks so much for all of the updates and instructions you post. I am not very good with Linux so it is a great benefit for me to have those update and patch instructions posted.