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Thanks Igor. Manual start worked via shell access, but still not showing on Plesk frontend. Have contacted my support team at 1and1.co.uk Peter

I've installed Tomcat using the Updater module on 9.5.2. However, when I go to Services Management Tomcat is not showing available for starting. Any ideas what's going on?

This problem appears to have resolved itself. Something you guys did at your server?

I am a customer of 1&1 Internet, and after upgrading Plesk is reporting that my licence key is invalid. Help!!! The virtual server is running CentOS 5.

I've been able to use the atomicorp depository to upgrade CentOs and Php to the latest versions, but since the upgrade php mail isn't working. Any ideas?

Hi everybody. My application vault is not loading. I click on the button to get the vault and the following error message comes up. --------- Error: /usr/local/psa/var/apspkgarc/archive-index.xml:1: parser error : Document is empty ^ /usr/local/psa/var/apspkgarc/archive-index.xml:1...

Application Vault is all of a sudden not working. Clicking on the icon produces the following message: --- Error: /usr/local/psa/var/apspkgarc/archive-index.xml:1: parser error : Document is empty ^ /usr/local/psa/var/apspkgarc/archive-index.xml:1: parser error : Start tag expected, '<'...

I get the following error when trying to get into the application vault: --- Error: /usr/local/psa/var/apspkgarc/archive-index.xml:1: parser error : Document is empty ^ /usr/local/psa/var/apspkgarc/archive-index.xml:1: parser error : Start tag expected, '<' not found ^ Unexpected...

Can someone please explain how to do this for people who are not familiar with UNIX? Thanks, Peter O

Thanks, I'm on a VPS, so I suspended the domains (running about 6 MySQL databases) and there was no further problem. Install went fine.

Wonder if anyone can help me. I'm receiving the following error when attempting to update the base package of Plesk (already on version 9) and add in Horde Webmail Support. Unfortunately I know next to nothing about Unix, so unless someone holds my hand I'm unable to do any command line work...

Can anyone tell me how to upgrade php within Plesk? I'm currently running Plesk 8.6 with CentOS and the version of php is 4.3.6. Please be gentle - I'm not that familiar with Linux!!!

Hi guys, Wondering if anybody can help. I keep getting emails stacking up in my mail queue (Plesk 8.4). They tend to be notification emails from a wordpress installation (pingback notifications) and from a forum (phpbb) we host, though there are others. Can't for the life of me work out what...

Trying to conduct a migration from one Plesk server to another and keep coming up with this error: Traceback (most recent call last): File "/opt/psa/admin/share/supervisor/processor.py", line 84, in getStatus return (None, self.realGetStatus()) File...

I've got the full AutoUpdate report. Since I'm not really a Linux buff I'm not quite sure how to interpret them

Hi guys, I've carried out the instructions as detailed in that KB article and now I have the following error when attempting to update: Error: Installation could not be started: Unable to install packages because of package dependency problems. Not all packages were installed. We're...

Is there anybody who can give me an absolutely dummy's guide to installing Courier IMAP on a Plesk 8.3 Linux server?