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I think I found the problem. For some reason in /usr/local/psa/etc/logrotate.d/ path not found some subscriptions. Does anyone know what may be the reason? I do not know how often is calling logrotate by default. I'll wait a few days to see if that was the problem.

Yes, it is installed correctly, but for some reason skip me this error. Anyway I've solved by replacing the line of code that fails for another: Line with error output: MBOXSPACE=$((`tail -n +2 $QUOTAFILE | cut -c1-12 | paste -sd+|bc`)) Replacing: linea=0 MBOXSPACE=0 while read frase; do...

I've checked all my subscriptions and I've noticed that one of them has the access_log.processed 21GB file when I have put in rotation all my subscriptions maximum is 400MB. What is happening with this subscripción? Is there any way to recalculate the subscription logrotate correctly?

I have Plesk 12 with Postfix and Dovecot installed. Currently I use a SCRIPT to delete old emails using the 'rm' command linux. The problem is that deleting emails, the file 'maildirsize' is not updated and the quota remains the same. I tried to 'upgrade usage statistics' on the subscription...

This script has been running prefectly from the first day, but now suddenly it get the following error: (standard_in) 1: syntax error Debugging I realized that comes by "bc" command to get the space. Can you help me to fix the script? I currently use Plesk Panel 12

This script has been running prefectly from the first day, but now suddenly it get the following error: (standard_in) 1: syntax error Debugging I realized that comes by "bc" command to get the space. Can you help me to fix the script? I currently use Plesk Panel 12

Please, I need to fix this somehow. If you can not think of anything, could you tell me how to act to create the damaged subscription again without losing anything (content FTP, databases, mail, etc)?

If it's any help, I've tried changing the service plan instead of unlocking and has given me the following error: Internal error. ERROR: Call to a member function save() on a non-object (Domain.php:336)

Please, I need a solution to the problem because I have to transfer a Customer to another Reseller and gives me this error. I imagine that when transferring user unlocks all subscriptions to assign the new Reseller Plan.

I performed the steps you have suggested but I still receive the error. The domain will not let me unlock has given me 'directory: ok', and others. Can you think what could be happening?

When I try to unlock a subscription I get the following error message. The fact is that I have not customized any time any parameter of this subscription, but has blocked me. ERROR: Call to a member function isDefault() on a non-object (Domain.php:966)

I have created a mail is redirected to multiple email accounts. The problem is when some accounts added redirects to this email account. A redirect loop is generated. Is there any way to control this? Is there a parameter that can indicate how many hops can have sending a message?

I have enabled modsecurity system and in 1 day the modsec_audit.log file has grown to more than 700Mb. Is there any way to reduce the number of messages that this module logs?

I was able to find the error at the end. For some reason the file '20-managesieve.conf '20 has the line 'protocols = sieve' that overrides all other protocols. I replace that line with 'protocols = pop3 imap sieve' and running :):):)

I have seen things. When I install Dovecot with Parallels Installer i open /etc/dovecot/dovecot.conf file, no line 'listen' found. I added the following lines: listen = * protocol imap { listen = *:143 ssl_listen = *:993 ... } protocol pop3 { listen = *:110...

dovecot: master: Dovecot v2.2.12 starting up for sieve, sieve (core dumps disabled) I have looked at the log file and from the moment it begins to use Dovecot no LOGIN or LOGOUT lines. This is so stragne because I try to connect when is active. I have try to connect with Roundcube and Outlook...

The service starts correctly when I install it. When I run the lsof command did not return anything. When I'm using Courier, lsof command returns all open ports, but when I switch to Dovecot did not return anything.

Do not return anything on the command line. I guess this should return me something. How I can enable the Firewall?

When I install the Dovecot / IMAP package on my Plesk 12 whole installation appears to complete successfully and the service starts without problem. But when I check the mail system does not work at all. In Horde and Roundcube says the IMAP server does not respond. When I try to collect emails...

Is there any way to calculate the available space of a mail account?. I would like to know this to automatically send a message to the user when his mailbox exceeds 90% of its capacity for example. I know Plesk calculated daily space used by mailboxes. If I could access the table data based...