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We are also experiencing Gallery issues since the upgrade to v4. We lost our content with the upgrade. Did you find a solution for this one? Netvantage Web Hosting

Image Gallery broken Hi Dmitry we are having the exact same error with gallery and shop after upgrading to v4. Have checked in CP and all modules report as being V4. When we click on preview the gallery or shop the page says; "Cannot get categories." Under the logs in the CP next to...

Ok internal links on a site have been driving us crazy. It is with internal anchors that have spaces in the address. We have looked greatly into this and it appears that it is a problem between IE and firefox. If we select the link in Firefox the link will only work in firefox. If we select...

Ok so we upgraded to version 4 and things are still very slow for a client. Is there some kind of maximum amount of content that Sitebuilder can handle on one page? We have a client with 75 products on one page this very very slow. Taking many minutes to save in Ie and Firefox. I...

Ok we restored back to V3 then did the upgrade again and it appears to have worked this time. It turns out that we had to install all the rpms at once and not the sitebuilder rpms then the template rpms as we first did. To get it working we first installed the 3 rpms in the updates...

Upgrade license Issue We just upgraded from sb 3 to 4 but now have the following error returned by siteubilder; Internal SiteBuilder error. File: /usr/local/sitebuilder/include/SB/Environment.php; Line: 94 Message: License class not found.; Code: 0 We did an RPM based upgrade. And at no...

So at some time in future the existing templates will come back with more of their bugs fixed? But if upgrading in the mean time they need to select new templates? Netvantage Web Hosting

So if we upgrade the templates will the old ones be lost and will clients need to pick a new one? Or can both v3 and v4 templates exist on the same server? Or can we keep a select number of the old templates?

cnote how did you upgrade? Via rpm or some script? Since your upgrade have you come across any issues?

Do the new templates overwrite the old ones? Previously on this forum someone said "the header pictures of some templates have been changed, 1 customer noticed that already and complain about that. How is it possible to restore old pictures? you can fix this by using 3.x template...

Caustic, download1.swsoft.com doesn't work anymore. So do we need to reinstall the v3 templates or something to keep our customers sites working? If we might have trouble upgrading via rpm as swsoft support recommend how should we upgrade? From experience I trust rpms over any auto update...

I have reports now from resellers that SB3 is crashing their machines, as well as taking about 15 minutes to load the next page... It appears that IE is much worse than Firefox. IE gives errors that the script is taking too long to respond and do you want to kill it.

Does SB 4 fully support all the templates from SB3? Also are there any new templates in SB4?

There are only about 30 sites on the server and no load issues. It is a very low load server. We have reports today of the application now crashing after users make changes to their site, so all their changes are lost.

The reseller is managing more than one site. But they have clients who have only ever logged into the one sitebuilder account and never into plesk, and they are being given the wrong upload directories. So is there also an issue with different people logging into the same sitebuilder...

I haven't had any issue with speed when connecting to the server. I doubt that it is network speed as the client says sometimes they wait 15 minutes and still don't get the next page. Sometimes it takes a few seconds. They are on broadband and not dial up.

We are very sure it is not the server load. The server is a new one with few sites on it. It is as if some times the client either gets into sitebuilder3 immediately or it times out.

Our clients are still having this issue. It appears that it maybe some thing triggered on the client browser/OS. At the same time that the client is logged in and seeing the wrong image directory I have been able to login to the same site from two different operating systems and different...

Sitebuilder very slow? We have clients complaining that sitebuilder is sometimes very slow. Are other people experiencing this? Is sitebuilder 4 better at this? Is it a browser issue?

We have customers complaining of SB3 being terribly slow also. Does anyone know if there are browsers settings that can effect this?