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Hi all, Has anyone had an issue where many wp-config.php files suddenly went missing from the httpdocs folders overnight? Not all have been affected but a substantial number of sites have. Still trying to figure out what happened.

Hi there, I hope someone can give me some guidance or solutions here. Every few months we have clients (mostly iPhone users) have problems with their email accounts connections when their domain Let's Encrypt SSL Certificates update. Specifically when the use SSL for POP/IMAP or SMTP. The...

Has anyone come across this error with WordPress on Plesk before? The client site worked for many months now suddenly they are not able to login to /wp-admin as it gives this error: [access_compat:error] [pid 169903:tid 139687964436224] [client 172.68.146.37:0] AH01797: client denied by server...

Hi, We've had NextCloud running on Plesk for many years with minimal issues but the one main issue is the constant "405 Method not Allowed" that we simply cannot seem to get resolved. Server details CentOS 7.x >> CoudLinux Plesk Onyx MariaDB 10.3 PHP 7.3 & 7.4 Apache FPM Apache+nginx...

Hi everyone, After an upgrade from Plesk Obsidian 18.0.26 to 18.0.27 there are now errors and issues: On the Plesk Main Page: New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file =...

Hi everyone, I never had this issue before but since upgrading to Plesk Obsidian this error happens every few days. It might not even be related to the upgrade but I just can't tell at this time. The website error log shows: AH01071: Got error 'Primary script unknown' - Apache Error...

Hi everyone, I just upgraded one of our CentOS7 with CloudLinux servers to Obsidian without issues or errors. The server is currently running MariaDB 5.5.67-1.el7.cloudlinux I've read this Article How to upgrade MySQL 5.5 to 5.6/5.7 or MariaDB 5.5 to 10.0/10.1/10.2 on Linux? and also done...

Hi, To use LiteSpeed's QUIC.cloud CDN you need to add a CNAME for the root of the domain to the DNS records. Something like this: domain.tld CNAME cXXXX.tier1.quic.cloud However with Plesk being the master DNS server I get the following error when I try the above: Error: This record will...

Hi, Something strange I found recently. Running Plesk Onyx 17.8.11 with Cloudlinux on CentOS7 The server restarts but MariaDB/Mysql does not start. The issue is that /var/run/mariadb folder does not exist after the reboot. To solve temporarily, create the mariadb folder inside /var/run and...

Hi, I get this error when trying to restore a client website just after making the backup using the Plesk Extension for Backups. I have: Plesk Onyx Version 17.8.11 Update #35 OS: CloudLinux 7.6 (Vladimir Lyakhov)‬ Error: " Warning: Restore hosting "domain-name-here.com" Can not deploy...