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What is your operating system? I was using Plesk eMail on my previous virtual server with Ubuntu 16.04 without any problem. Due to the end of live of 16.04 I migrated to a new V-server with Ubuntu 20.04 and since that time I am having problems. Best regards Onki

Sure - I would never ask for help before I haven't tried such things. Best regards Onki

Hi, I thought my problems were solved but I still have problems using Plesk Premium eMail. The calendar Sync is not working on any client (Android/Win 10 Outlook) and I have no function at all on Outlook clients (I can establish a connection but no Mails or Events are displayed / synced. My...

Does this include changes in 3rd party extensions?

Hello, I have opened a Ticket at my server provider. They forwarded the issue to the PLESK team and they were able to reproduce the problem on their systems. The problem was forwarded for evaluation and bugfixing to the corresponding team. So I hope to get this error fixed. Is there any chance...

Yes - I entered my license kley and it was mentioned that it comes from a reseller. So plesk will not give me support. I did not buy Plesk. It was included im my virtual server package. And will not but a support ticket as it is also mentioned that Plesk is focussing on their core system and...

Yes I tried this but my license key was not accepted. I should contact my server provider to get support. This does not help me because my provider does not give PLESK support. Best regards Onki

It is really hard to get in contact with support. Any idea whom to contact to resolve the issue? Or is there an installation package etc. available I can check if the miossing file might be there. Best regards Onki

Sure - this was the first I did but there was no change.

Hi, I did some research on the error message. Neither the file /opt/plesk/php/7.4/lib/php/modules/kolabicalendar.so nor the (I guess thgis is a kind of typo in the code) /opt/plesk/php/7.4/lib/php/modules/kolabicalendar.so.so is existing on my ubuntu 20.02 server. On my disabled server with...

Hi, I migrated my server to unbuntu 20.04 since this is now supported by Kolab / Plesk premium email. All is working but the calendar. On my mobile Android devices mails are synced, but each Outlook Client (EAS) does not sync mails at all. I guess this is related to the calendar problems. The...

Hi, I am using Plesk WebAdmin Edition on my ubuntu VPS. No Plans and no Service provider view. My mailbox limit is set to 100MB default but my mailbos has about 2GB size. Is that a problem or how can I set the mailbox limit to unlimited. I am logged in as root / admin. Best regards Onki

Hi, I have just gotten feedback from ApheleiaIT. A new version was released last week that now supports ubuntu 20.04. I have just installed it on my server (that will not be used for migration) but it seems to work. Best regards Onki

Hi, This question was already asked about a year ago (Aug 2020) as I can see from from the search. I have left a request at this contact form. Maybe I'll get an answer. https://kolabnow.com/support Best regards Onki

How can I do that? I can't find any contact information for the vendor (ApheleiaIT in Switzerland).

Hi, this is really a pity. 20.04 is now out for more than one year and still not supported. I rolled back my whole update and still work with 16.04 as I definitely need Premium eMail due to the EAS capabilities. Best regards Onki

Hi, I have the same problem. My limit is set by default to 100MB. I only login as admin and have no reseller etc. How can I change the default or just disable the limit on some mail accounts. I am using the server just for my family. No reselling etc. Best regards Onki

Hi, I am currently switching from an ubuntu 16.04 Plesk system to a Plersk ubuntu 20.04 system. One of my most important apps is Plesk premium email (Kolab) due to its Exchange Actice Sync capabilities. I am having serious issues with the migrated mailboxes. Is it possible that Premium eMail...

Could it be a licensing issue? In standard Plesk the free version only allows 5 users. Maybe the trial period has expired. Best regards Onki

Hi telefonmann, I was able to setup the EAS-account. The way is quite similar, I just uesed the way through the profile and then I also got to the 32 bit setup. Meanwhile I also changed to Roundcube with Kolab (Plesk premium eMail) bacause the web interface is more useful to me and the EAS...