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I see your point Anthony, But auto-configuration is working just fine on CPanel hosted emails and every other shared hosting provider I know. it should be something done within the server, not on the client/user side.

It's been a year since this issue was confirmed, I lost third of my customers because no one likes entering email configurations manually, while it works smoothly on every other hosting on the planet. I contacted support once again and they said: "There is no ETA yet" ! Don't wait for this fix...

Not yet fixed on the latest update of Plesk. Is there a chance to get a fix soon @IgorG ?

it doesn't look to be solved in this version either not mentioned in the Change Logs: http://docs.plesk.com/release-notes/obsidian/change-log/

Hi, Yesterday Plesk 18.0.31 was released: Change Log for Plesk Obsidian but it doesn't look to contain fixes for PPPM-12009 and PPP-49197 bugs. Is it planned anytime soon?

Still not fixed on the latest plesk release. I wish to hear anything from plesk team regarding this issue or when it will be fixed.

Thanks! at what time is it expected/scheduled to be solved?

User name: sol TITLE Autodiscover not working properly on Outlook PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian for Linux (Ubuntu 18.04.4 LTS) Plesk Obsidian for Windows (2016 Standard) Outlook 2019 trial PROBLEM DESCRIPTION Autodiscover is not working on Outlook...

Unfortunately I can't: "You do not have permission to view this page or perform this action." but I already submitted a support tickets that should be reported as bug when confirmed, right?

I just tested the config using "Outlook Connectivity" tool for Microsoft: https://www.testconnectivity.microsoft.com/?testid=o365easautodiscover using this inputs: Email address: [test email] Microsoft Account: [my personal microsoft account] Password: [test email password] Confirm password...

I'm not an Outlook user, I just thought Outlook is not using AutoDiscover for custom emails (non-microsoft/non-exchange/non-google emails ...). Because when I check any of my emails using Outlook "Test Email AutoConfiguration" Tool, it displays the configuration correctly! but when I add an...

Actually the issue was never solved from my side. I have the same issue all my servers (windows+linux), on all of my domains, so I don't think it's a DNS propagation issue. I always use CloudFare for all my domains, and copy all the settings one by one from my Plesk Dns page, Support team...

I have the exact same issue as B4c4rd1, I submitted a support ticket on this #225771, but I was told it is caused by the DNS propagation!