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Issue Mail autodiscover doesn't work for Outlook 2019

I'm not an Outlook user, I just thought Outlook is not using AutoDiscover for custom emails (non-microsoft/non-exchange/non-google emails ...).
Because when I check any of my emails using Outlook "Test Email AutoConfiguration" Tool, it displays the configuration correctly!
but when I add an account I get the same as shown in B4c4rd1 screenshots.
 
I just tested the config using "Outlook Connectivity" tool for Microsoft:
https://www.testconnectivity.microsoft.com/?testid=o365easautodiscover

using this inputs:
Email address: [test email]
Microsoft Account: [my personal microsoft account]
Password: [test email password]
Confirm password: [test email password]

I got the attached report with some detailed errors that I couldn't fully understand what's wrong or how to fix it.

I think It is good to share it here and take some more feedback, as Support team suggested moving to Thunderbird or contact Microsoft support for this ...
 

Attachments

  • MCA Test Results.pdf
    74.7 KB · Views: 16
Last edited:
It is very strange for me that no one has yet used this rule:

Important - PLEASE FOLLOW THIS INSTRUCTION IF YOU BELIEVE THAT FOUND A BUG!

Dear Pleskians, Please, click Submit Report button and use the template in this special forum subsection if you really believe you discovered a new bug and need to report it to the Plesk developers. It does allow us to handle and resolve your requests much more efficiently. Please be careful...
talk.plesk.com talk.plesk.com
 
IgorG said:
It is very strange for me that no one has yet used this rule:

Important - PLEASE FOLLOW THIS INSTRUCTION IF YOU BELIEVE THAT FOUND A BUG!

Dear Pleskians, Please, click Submit Report button and use the template in this special forum subsection if you really believe you discovered a new bug and need to report it to the Plesk developers. It does allow us to handle and resolve your requests much more efficiently. Please be careful...
talk.plesk.com talk.plesk.com
Click to expand...

Unfortunately I can't:
"You do not have permission to view this page or perform this action."
but I already submitted a support tickets that should be reported as bug when confirmed, right?
 
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