• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    Resolved No directory listing when connecting via FTP

    Hi all I am having issues listing directories when connecting via FTP. This only happened recently. I can see that a connection has been established but I get a Time Out when trying to list the directory files. This is across all sites on a single VPS so it must have been an update I am...
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    Issue Deleted a subscription. Where to find databases in rsync

    I foolishly deleted a subscription and database which I desperately need to retrieve (somehow). Luckily I do have a weekly backup of the server's file system which I can browse. I am unclear though as to the best place to find a downloadable .sql file as the server structure is large. I can...
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    Issue What should be in var/lib/psa/dumps

    Hi guys I had a few scheduled backups to FTP go wrong and they didn't complete. It looks like *some* of the backup data may have been dumped in /var/lib/psa/dumps/ and /var/lib/psa/dumps/domains/ Looking at these folders, I see a whole bunch of files. Trying to figure out what's essential...
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    Issue Dropbox backup failing

    Hi guys My Dropbox extension has started to fail with the following message Failed to Execute: '/usr/local/psa/bin/pleskbackup' domains-id --output-file='/usr/local/psa/var/modules/dropbox-backup/domain.com.tar' 40 2>&1 Output: Runtime error: Unknown error from pmmcli I'm running the...
  5. E

    View passwords

    Hi guys Have a new VPS. Plesk (v12) is new to me too. When setting up webspaces, I have to take note of admin passwords. There doesn't seem to be a way within Plesk to view the passwords I have already setup. IE I can only reset them - not view passwords I have already set. Thanks
  6. E

    Website Preview URL before DNS kicks in

    Hi guys I've always hosted on shared hosting but recently upgraded to a VPS and am running Plesk 12.0.18 (Update #33). Previously I had a way of sending a client a link to the site before the DNS and domains propagated. Usually, this was in the structure of http://IP-Address/webspacename.tld...
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