• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
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  1. M

    Free email support... how?

    Hello, I am referring to the following page: http://kb.parallels.com/en/114130 How do I email support? If I go via the regular 'Support' option, I am advised that it will cost. I have purchased an Unlimited Domains license directly from Parallels (Parallels Plesk Panel 11.x and 10.x...
  2. M

    Creating customers under resellers from the admin account

    Hello, How do I create a customer account under a reseller account when I am logged in as admin? I can't seem to find how to do this. Scenario: My reseller John wants me to create a client account under his account for Jack as John is away on other business. I cannot create the account...
  3. M

    startpar: service(s) returned failure: psa-firewall ... failed!

    Hello, If I reboot my Plesk server, psa-firewall fails to start with the following message: startpar: service(s) returned failure: psa-firewall ... failed! If I log into Plesk, navigate to 'Tools & Settings' > 'Firewall' > 'Edit Firewall Configuration' > 'Apply Configuration' > 'Activate'...
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