• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. IATechsupport

    Resolved Plesk Onyx control panel

    Why am I seeing a new menu option in the control panel top nav menu? [[customButton1]] I haven't added any custom buttons at all.
  2. IATechsupport

    Resolved Restoring Plesk Onyx Wordpress website

    We have a virtuozzo container with Plesk Onyx, and are trying to restore a wordpress installation. There are multiple container backups of of everything. I remove or rename the websites root folder and rename any databases before I restore the site and databases. Normally this works fine and...
  3. IATechsupport

    Issue SSL for mail server

    We recently applied the control panel SSL to the mail server as well, which has caused some customers issues connecting to the mail server now, mail.theirdomainname.xxx now produces the old parallels ssl and will not allow the user any further. I would like to roll back this change but I can't...
  4. IATechsupport

    Question Plesk Onyx website form mail

    We have a contact form in a wordpress setup on a Plesk Onyx domain subscription which is sending email to a local address even though the mail service is turn off on the domain, and we need it to send to a remote mail server. I thought all we had to do was turn off the mail service, but its not...
  5. IATechsupport

    Resolved Yum Exception: Failed to solve dependencies

    After migrating to a new hardware node plesk 12 now can't yum update. "Exception: Failed to solve dependencies: php-pecl-radius-1.2.7-1.el6.x86_64 requires php(zend-abi) = 20090626 php-pecl-radius-1.2.7-1.el6.x86_64 requires php(api) = 20090626 ERROR: The Yum utility failed to install the...
  6. IATechsupport

    Change to Innodb to File per table

    I have just been bitten with the default innodb setup on plesk storing all table information in the shared file. I want to move to innodb file per table. I have found that i need to add the following to my.cnf to enable it. innodb_file_per_table=1 What i dont know is if i do make that change...
  7. IATechsupport

    CentOS Plesk 12.5 and PBAS

    When trying to add a fixed IP address to a domain (which has been purchased through the customer cp) and going to setup tab to switch it over we get " An error occurred during the Plesk operation " There are IP's available to use, and I can't see anything useful in the log files either.
  8. IATechsupport

    Wordpress Database

    After building a site on a proofing domain using the word press wizard in a clients control panel and then exporting the database to be setup under the live domain. All the tables in the database are there but showing as zero bytes !! And now the site will not run obviously. Any ideas why...
  9. IATechsupport

    Cron in virtual server with Plesk 12.5 can't find the find command

    I'm trying to setup a simple cron job from Plesk GUI to delete the contents of a dir every day. with: find /var/www/vhosts/domain.name/httpdocs/var/session -name 'sess*' -type f -print -delete when I run it all I get is " find command not found"
  10. IATechsupport

    12.5.30 (Windows 2008/2012)

    We have recently updated to 12.5.30 (Windows 2008/2012) and a few days later we started getting this error when trying to connect to it from PBAS Service Unavailable HTTP Error 503. The service is unavailable.
  11. IATechsupport

    New SSL Cert for website not encrypting whole site

    We have an issue with a new comodo SSL cert for an existing website, which has been done many times in the past with no problem. https://www.ghs-direct.com This time the certificate is not encrypting the whole site, and has the little warning triangle and says its not encrypted. Comodo, say...
  12. IATechsupport

    Plesk 12 Odin script to disable SSLv3 problems

    We have tested one of our CentOS 6.6 Plesk 12 servers to see if it was vulnerable to the poodle attack using the poodle.sh script from http://kb.odin.com/en/123160 and found it was. Then downloaded the special script from the same article run the script and re tested and everything was no...
  13. IATechsupport

    turn off SSLv2 and SSLv3 protocols on all domains on a server

    Can anyone help with turning off SSLv2 and SSLv3 protocols on all domains on a Plesk 12 CentOS 6 virtual server.
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