• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. H

    Issue 500 error: Website slowed down after ppa:ondrej/apache2 install

    Okay, so we all know about the 500 error this morning. The early workaround provided by Plesk didn't work for me, so I did what a few user suggested: sudo add-apt-repository ppa:eek:ndrej/apache2 sudo apt install apache2 This worked perfectly fine. However I noticed that my website slowed down...
  2. H

    Resolved Execute cronjob as system user?

    Please help me understand system users in Plesk. The system user of my website is called "Frankenstein". In the file manager I can see that the folders have permissions set for Frankenstein and the group "psacln". Now the problem is that I need to have a cronjob that is executed by Frankenstein...
  3. H

    Issue Sometimes http client requests need >20s to answer (Nginx, PHP-FPM)

    Hi there, I host an online forum using Plesk. Since I migrated to a new server I'm running into a severe problem: All client requests get immediate responses from the server, except a few that take around 18-23 seconds. So the users either get an instant or a super slow response. It's not due...
  4. H

    Issue Download Plesk mysql database on broken server via SSH?

    I did something incredibly stupid. This command ruined file permissions on my whole server: Nothing works any longer. MySQL fails, I cannot access any of my websites/Plesk backend or anything else. The only thing I have is root ssh access. The only thing I need from my server is the current...
  5. H

    Resolved 504 timeout once old server is turned off after migrating to new server via Plesk

    So this is a rather strange error. After migrating my websites via Plesk Migrator to my new server (from Ubuntu to Debian), I get a 504 error when trying to access one of my websites. However, once I turn on the old server everything works just fine. Which is strange, because the domain points...
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