• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. JohnBee

    Question Anyone know how to add SSL certificate for mail subdomains

    I would like to use custom hostnames - such as; imap.domain.name and smtp.domain.name, though I can't seem to get Plesk to play along I was under the impression that I could install a wildcard cert to cover the subdomains, though Plesk does not seem to acknowledge the hostnames - ie, turn off...
  2. JohnBee

    Question SMTP relay?

    I would like to enable smtp relay with Plesk, and found the following tutorial; https://support.plesk.com/hc/en-us/articles/12377464609431-How-to-configure-an-external-SMTP-server-in-Plesk Though unlike the screenshots, I cannot seem to be able to select IMAP and SMTP relay, as the system will...
  3. JohnBee

    Resolved Plesk Monitoring = An unexpected error occurred

    Whenever I click on Monitoring on the left menu in Plesk, I get the following error; An unexpected error occurred That said, I can however monitor my server on monitoring.platform360.io/dashboard/overview without issue, though it just doesn't seem to want to work with Plesk Any ideas as to...
  4. JohnBee

    Issue Plesk installer - Deceptive site 'attackers on keen-mccarthy.plesk.page may trick you into doing something dangerous!'

    Just installed Plesk using the web installer and found the following warning and error! Deceptive site ahead Attackers on keen-mccarthy.124-251-261-100.plesk.page may trick you into doing something dangerous like installing software or revealing your personal information (for example, passwords...
  5. JohnBee

    Question Possible to secure Plesk with Origin SSL?

    Having discovered the effect of Cloudflare's proxy DNS feature on the Plesk panel, I wondered if this could be accomplished using Cloudflare's Origin Certificate? I tried creating a Cert and installing/securing Plesk under the Tools & Settings > SSL/RLS Certificates, but quickly discovered that...
  6. JohnBee

    Issue Let's Encrypt failed before issuing acme challenge code

    I have a problem that started today, in-where Let's Encrypt certificates are being rejected upon issuing, and before being given the acme-challenge code ... I have had this problem before and it was never rectified, and here it is again...
  7. JohnBee

    Resolved Banned from my own forum

    As the title say, I have been banned from my own server - no reason given, guess it was just that time of year ... That said, I was not able to find any documents or help for this, not can I context Plesk support ...
  8. JohnBee

    Question Spamassassin training now a payed function?

    I will be using Plesk for my third year now, and so far everything seemed fine - however, following a recent update, the Spam on my domain emails began flooding the server. I checked all of my settings and everything remained the same - all Spam coming-in without checks I then contacted support...
  9. JohnBee

    Resolved Reverse DNS does not match SMTP Banner

    It would appear that I have this problem on my Plesk server, and I can't figure out what's causing it. I recently tried replying to an email and got a message saying my email was rejected - I assume this is the cause With that said, could someone help me troubleshoot and fix this?
  10. JohnBee

    Resolved Error: Access denied. Your account was suspended.

    I've recently installed a new Plesk trial on Unbuntu 16.04 and proceed to create a new domain and subscription. To which I'd add, the process went without a hitch. However, when I try to access the Client control panel under the domain menu, I get the following error; Error: Access denied. Your...
  11. JohnBee

    Input Trial almost up, little progress made

    I've been trying Plesk under a 15 day trial, and have only two days left before the end date. Though unfortunately, my experience with Plesk though mixed, leaves me feeling as though the interface is more hassle than benefit. With that said, the main issues that I've encountered as a newcomer...
  12. JohnBee

    Question Any downside to using Plesk to control DNS?

    As the title suggests, I'm questioning whether it would be better to control DNS using Plesk or keep this at my domain registrar? I looked in the help section but couldn't find anything in terms of a preferred method.
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