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    Resolved Only today's logs are available on a high traffic website

    Hi, I wanted to view logs from a few days ago but they're not available at Websites & Domains > Logs. Only today's logs are available. It's a high traffic website. What should I check?
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    Resolved "Webmaster" users can't see Tools & Settings and Advanced Monitoring sections?

    Hi, On Plesk Obsidian 18.0.36, I added a new user with Webmaster capabilities but he can't see the Tools & Settings and Advanced Monitoring sections. I tried to change his role to Administrator, still can't see them. Is this normal?
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    Issue Websites cannot be reached after automatic update to Plesk Obsidian 18.0.36

    Hello, I host my own websites on a Plesk server. After last automatic update (Plesk Obsidian 18.0.36), none of the websites can be reached. The diagnostic tool at Tools & Settings > Diagnose & Repair didn't fix it. Please help.
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    "More system info" gives 404 error

    Username: Pinocchio TITLE "More system info" gives 404 error PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.34 Update #2 PROBLEM DESCRIPTION On the "Websites & Domains" page, clicking "More system info" gives a 404 error. STEPS TO REPRODUCE 1. Go to...
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    Issue Difference between "CPU usage" in "System information" and "CPU total usage" in "Process list"

    Hi, I have a 12 core server hosting my 4 websites. Right now, I'm getting this in System Information: If I understand this correctly, these are CPU cores currently used. At the same time, this is "CPU total usage" in "Process list": So, I'm using 10 of 12 CPU cores but only 6% total CPU...
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    Resolved [alert] 32414#0: socket() failed (24: Too many open files) while connecting to upstream

    Hi, Today, my website reached 4.000 concurrent users and i got lots of errors like: [alert] 32414#0: .... socket() failed (24: Too many open files) while connecting to upstream. How do I fix this?
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    Issue "The backup cannot be removed because it is a part of a server, reseller, or customer backup"

    Hi, Backup Manager shows backups that can't be deleted. Message says: "The backup cannot be removed because it is a part of a server, reseller, or customer backup" (please see screenshots). I followed this article but didn't seem to work:  How to remove Plesk backup files and their logs How...
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