• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. S

    Issue Problems with sw-engine

    I've noticed that the cache in my RAM keeps getting larger and larger at the same time, and the system crashes. The server is no longer accessible from outside. A restart fixes the problem, but it keeps happening again at the same time. I noticed that the sw-engine causes an enormous server...
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    Question Cache is growing. Server is no longer accessible.

    I hope you can help me. As the image below shows, my cache is starting to grow and fill up the RAM. This means the server is inaccessible from the outside and essentially shuts down. After a restart, the problem is resolved for a while, but then it starts all over again. I've already disabled...
  3. S

    Question cron with arguments

    Sorry, I'm in the wrong forum. Hi, I would like to run the following command in Plesk via cron in a directory named httcdocs/test php -d memory_limit=-1 bin/magento cron:run I can't seem to get this to work. Can anyone help me figure this out? Best regards
  4. S

    Resolved Database access via browser and URL

    Hi, I thought you could access the databases in Plesk via the browser without logging into Plesk. As far as I remember, you had to enter a URL and a window appeared in which you could enter the user and password and then access the database. But I can't seem to find any more information about...
  5. S

    Issue Problems with mail server, some emails don't arrive

    Hi, Not all emails reach me. As a test, I ordered a newsletter from a reputable company to my Plesk email address. This registration is not received. But it doesn't end up in the spam filter and I have no idea why that could be. Everyone arrives within the Plesk domains. For example, some...
  6. S

    Issue Varnish installation Can not start container

    I installed docker and then varnish cache following this guide. https://www.plesk.com/blog/product-technology/varnish-wordpress-docker-container/ After the step: That means that all HTTP requests that are sent to the 32780/tcp of the server would be redirected to the port 80/tcp of the...
  7. S

    Resolved Unable to install Docker

    The attempt to install Docker via the extensions ends with the error message: [2023-05-13 14:25:28.696] 49934:645f81a8b24d6 ERR [extension/docker] The execution of post-install.php has failed with the following message: [2023-05-13 14:25:28.687] 50092:645f81b8a7944 ERR [extension/docker]...
  8. S

    Question ModSecurity Comodo no rule update for weeks?

    Hi, I use Comodo (free) updated daily A rule or rule set for ModSecurity has been installed, notification turned on. I haven't received a notification that a new ruleset has been installed for weeks now. Is that the case with you too or do I have a problem? How can I check when the last rule...
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    Issue Can not remove telnetd

    Hello, dpkg --audit gives me the following message: The following packages are only half configured, probably due to problems configuring them the first time. The configuration should be retrieved using dpkg --configure <package> or the configure menu option in dselect: telnetd basic telnet...
  10. S

    Question Update Obsidian 18.0.44 from Debian 9.13 to 10 or 11

    Hallo, I want to update from Debian 9.13. Is it better to upgrade from 9 to 10 and then from 10 to 11 or can I upgrade from 9 to 11 straight away? The next question is how do I best update my server? With dist-upgrade or with the Plesk Migration Tool? Does anyone have experience with it and can...
  11. S

    Resolved Different php versions in Plesk php settings and php -v in one directory

    I ran sudo update-alternatives --config php in the root directory. It is set to auto mode, php -v results in 8.0.3. 7.3.31 is set in plesk Websites & Domains> PHP Settings> PHP support (PHP version). The query via the link next to phpinfo () also shows 7.3.31. I go over putty on the server in...
  12. S

    Resolved Different php versions in Plesk php settings and php -v in one directory

    Hello, I have the following problem and cannot find a solution: I ran sudo update-alternatives --config php in the root directory. It is set to auto mode, php -v results in 8.0.3. 7.3.31 is set in plesk Websites & Domains> PHP Settings> PHP support (PHP version). The query via the link next to...
  13. S

    Issue Unable to rename a system user from a Plesk domain

    ERROR: System user update is failed: Unable to execute usermng: usermng: /usr/sbin/usermod execution failed: usermod: user example is currently used by process 14788 usermng: Unable to modify user: example unfortunately the following solution did not work: support.plesk.com The error message...
  14. S

    Forwarded to devs SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry after Update 18.0.26 to 18.08.27

    User name: straddi TITLE SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry after Update 18.0.26 to 18.08.27 PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Obsidian, Debian 9.12‬ PROBLEM DESCRIPTION After the update from Obsidian 18.0.26 to 18.08.27, the hosting...
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