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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. carini

    Question network.audit in journal log

    While checking the system logs to investigate a slowness issue, I came across this journalctl output. It appears that the systemd journal is being flooded with non-critical errors, and I wonder whether this could ultimately contribute to system performance degradation. Here’s a snippet of the...
  2. carini

    Issue After restoring a website with Acronis plugin, large leftovers in /var/lib/psa/dumps

    After restoring a website with Acronis plugin i noticed that the disk space has been increased in /var/lib/psa/dumps, due to temporary files not deleted after restored was done root@plesk(345.220.99.599) in ~ ❯ du -xh --max-depth=4 /var/lib/psa/dumps 4,0K /var/lib/psa/dumps/.discovered 20K...
  3. carini

    Question Using Acronis Backup extension with own Acronis account in EU region

    It's possible to use Acronis Backup Extension within an already owned Acronis tenant? I tried but the result was: And I found no related entry in logs.
  4. carini

    Forwarded to devs Backup status incorrectly reported on home screen

    Username: TITLE Backup status incorrectly reported on home screen PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian v18.0.63_build1800240902.09 os_Ubuntu 20.04 PROBLEM DESCRIPTION On home screen a running backup is incorrectly show as finished, but in reality is...
    • carini
    • Thread
    • pppm-14639 pps-16834
    • Replies: 1
    • Forum: Reports
  5. carini

    Issue Using Scaleway S3 for Plesk backups

    Anyone is using Scaleway S3 (Europe's empowering cloud provider | Scaleway) as a backup storage. In the last two weeks we are experiencing a LOT of aborted backup. The worst part is that the backup process even fail to terminate in error and we need to kill the process manually. Note: In...
  6. carini

    Question Limit user power to change file and permission

    Good morning, We are frequently encountering problems where users are making unauthorized changes to permissions on their sub-domains, leading to broken sites. It seems some users, lacking proper sysadmin skills, are making changes and then blaming us when things go wrong. Is possible to...
  7. carini

    Question How can I disable/forbid certain plug-ins in WordPress

    Good morning, all I have certain number of customers who abuses some WordPress plug-ins like Upodraft. Is possible to have a policy that prevent installing or forcibly disable such type of plugin?
  8. carini

    Issue System message can't be delivered to wrong address

    Good morning, In my mail spool directory I have some undeliverable messages From [email protected] Tue Jan 2 14:30:02 2024 Return-Path: <[email protected]> X-Original-To: root Delivered-To...
  9. carini

    Resolved Maria DB update fail, autoupdate no longer works

    Autoupdate fail every time with warning mail: Reason: 2024-05-27 06:26:06 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2024-05-27 06:29:14 ERROR: Apt cache fetch failed. Try to run the `apt-get update` command. 2024-05-27 06:29:14 ERROR: 2024-05-27 06:29:14 ERROR...
  10. carini

    Input Backup and restore of MySQL database should handle correctly views

    When attempting to restore databases, the process fails to recreate database views. This seems to be a significant oversight in the restoration functionality (see support request Id #95245922) During a database restore procedure, all table data is correctly reinstated; however, views are not...
  11. carini

    Issue Restoring a site breaks VIEWS defined in MySQL

    After restoring a site through function Tools & Settings -> Backup Manager -> and then restore i find that the content of the original view is destroyed and also the permission is now set to "DEFINER=`backup_AOjmJQR`@`%`" thus preventing the right user to accessing or modifying the view. MySQL...
  12. carini

    Resolved Failed to install or update agent360.

    Anyone with this error during upgrade of agent360 Failed to install or update agent360. PleskExt\Monitoring\Task\InstallCloudAgentTask::setupServiceConfig(): Argument #1 ($mysqlUserPassword) must be of type string, null given, called in...
  13. carini

    User with hosting plan with permission to create remote backup only ends up with creating a remote copy of backup AND a local copy of backup, clogging

    Username: TITLE User with hosting plan with permission to create remote backup only ends up with creating a remote copy of backup AND a local copy of backup, clogging the disk in very short time PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE CPU Intel(R) Xeon(R) Platinum 8370C CPU @...
  14. carini

    Resolved limiting crontab

    There is a way to limit crontab frequency for non-admin users. I wish to prevent the user to run some unnecessary script to run every minute and to set up a maximum frequency to every 5 minutes or more Is this possible?
  15. carini

    Question assign upload_tmp_dir system-wide

    It's possible to have the value of PHP variable "upload_tmp_dir" defined for every user? I know that is possible to define it in php.ini, but the point is NOT to leave this section open to modification for non-admin users.
  16. carini

    Resolved Plesk 360 monitoring broken after updating agent

    After updating agent the monitoring go broke: root@plesk52:~# systemctl status agent360 ● agent360.service - agent360 Loaded: loaded (/etc/systemd/system/agent360.service; enabled; vendor preset: enabled) Active: active (running) since Thu 2023-07-20 20:30:23 CEST; 7min ago Main...
  17. carini

    Question Allow user to restore only from system backup

    Good morning, I have some server with backup on S3 configured in Home -> Tools & Settings -> Backup Manager: I wish to leave the user capable to request a restore from scheduled system backup but WITHOUT allowing the user to schedule or request further backup. Configuring Backup and...
  18. carini

    Issue crontab does not end

    Cron jobs does not terminate on Plesk. Note: Server has been rebooted after uprgrade root@pleskXY:~# ps --forest -eo pid,ppid,user:10,tty,stat,pcpu,nlwp,time,pmem,rss:10,drs:10,size:10,lstart,cmd PID PPID USER TT STAT %CPU NLWP TIME %MEM RSS DRS SIZE...
  19. carini

    Issue Restore fail if source filename contain a backslash

    Restore from S3 (Scaleway) backup fail if source filename contain a backslash \ character. Warning: Archive error: Unable to extract files from /var/lib/psa/dumps/clients/********/domains/********.com/backup_user-data_2207012237.tzst...
  20. carini

    Resolved Alert "average(cpu usage average) is higher 75% for 10 minutes" triggered by backup job

    Wen Plesk build a full backup on S3-Compatible the monitoring send an alert (and a SMS is consumed). Is possible to take account of backup processes (or any other processes that runs on high niceness) and spew the alarm messages only if the backup runs more than <x> hours?
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