• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. nethubonline

    Issue Failed to restart firewalld.service when fail2ban.service exists

    Hi all, After I fresh install the Plesk with fail2ban and firewalld, I can't restart firewalld # systemctl restart firewalld Failed to restart firewalld.service: Transaction contains conflicting jobs 'restart' and 'stop' for fail2ban.service. Probably contradicting requirement dependencies...
  2. nethubonline

    Resolved "plesk bin certificate -u" change SMTP port setting unexpectedly

    Username: TITLE "plesk bin certificate -u" change SMTP port setting unexpectedly PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.65 Update #1 Windows Server 2022 Standard PROBLEM DESCRIPTION In Plesk Windows, we changed the MailEnable SMTP settings of...
  3. nethubonline

    Resolved statistics --calculate-list --domain-names will calculate all domains

    Username: TITLE statistics --calculate-list --domain-names will calculate all domains PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Version 18.0.63 Update #1, AlmaLinux release 9.3 x64 PROBLEM DESCRIPTION According to statistics: Calculating Statistics , running command...
  4. nethubonline

    Resolved Wrong Email From address if Email From display name contains "<>" and forwarded by Plesk

    Username: TITLE Wrong Email From address if Email From display name contains "<>" and forwarded by Plesk PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Version 18.0.60 Update #1 AlmaLinux release 9.3 PROBLEM DESCRIPTION When From display name contains "<>" (e.g. From...
  5. nethubonline

    Question Plesk didn't remove maillog in /etc/logrotate.d/rsyslog under AlmaLinux 9

    Hi all, In CentOS 7, Plesk will remove /var/log/maillog in /etc/logrotate.d/syslog because Plesk has its own logrotate for it (https://support.plesk.com/hc/en-us/articles/12387847746711-Is-it-possible-to-modify-rotation-settings-for-maillog-on-Plesk-server). However AlmaLinux 9 becomes...
  6. nethubonline

    Issue poppassd.socket error when fresh install Plesk

    Hi all, When I fresh install Plesk on AlmaLinux release 9.3, the Plesk can be installed successfully, however I found an error during the installation, you can see Job failed. See "journalctl -xe" for details. during the install progress Installing...
  7. nethubonline

    Issue Failed to reset statistics for mail exceed limit

    Hi all, After the first time enable outgoing messages limit, it works fine at the beginning. When user exceeds the limit and I want to reset the statistics for outgoing limit, so I tried commands below, problem happens. Please help. Case 1 plesk sbin mailmng-outgoing --destroy Result: stop...
  8. nethubonline

    Resolved plesk bin service_plan with -enable-32bit-app-on-win64 is not working

    Username: TITLE plesk bin service_plan with -enable-32bit-app-on-win64 is not working PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.53 Update #2 Microsoft Windows Server 2022 PROBLEM DESCRIPTION Command "plesk bin service_plan" with...
  9. nethubonline

    service_plan_addon - PHP Warning: Undefined array key "owner-id"

    Username: TITLE service_plan_addon - PHP Warning: Undefined array key "owner-id" PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 18.0.50 RedHat el9 1800230207.15 AlmaLinux release 9.1 PROBLEM DESCRIPTION PHP Warning: Undefined array key "owner-id" when using cli service_plan_addon STEPS...
  10. nethubonline

    Resolved Plesk install failure on AlmaLinux 9

    Username: TITLE Plesk install failure on AlmaLinux 9 PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE AlmaLinux release 9.1 Plesk 18.0.49 PROBLEM DESCRIPTION Failed to install Plesk on AlmaLinux 9 STEPS TO REPRODUCE Fresh install AlmaLinux 9 Fresh install Plesk ACTUAL...
  11. nethubonline

    Forwarded to devs "Data Transfer Statistics" not correct after restore or migrator

    Username: TITLE "Data Transfer Statistics" not correct after restore or migrator PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.48 CentOS 7 PROBLEM DESCRIPTION Backup subscription abc.com in server A, then restore it in server B; Server B use Migrator to...
  12. nethubonline

    Question SpamAssassin disable server-wide but enable individual = disabled?

    Hi, Plesk version: 18.0.45 OS: AlmaLinux release 8.6 / Windows 2019 We checked Plesk Windows supports disabling server-wide SpamAssassin spam filtering but users can still have their own individual settings for spam filter. However for Plesk Linux, if I disabled server-wide SpamAssassin spam...
  13. nethubonline

    Resolved Horde XSS vulnerability in Open Document mime viewer

    Hi all, There was a Horde XSS vulnerability in Open Document mime viewer, it has been fixed by Horde team 5 months ago, however Plesk does not update the Horde yet, the XSS vulnerability still exists in the most updated Plesk version. Please have developer update it to avoid attacker to gain...
  14. nethubonline

    Forwarded to devs php_handler --reread not updating default value after php.ini is updated

    Username: nethubonline TITLE php_handler --reread not updating default value after php.ini is updated PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE CentOS Linux 7.9.2009, Plesk Obsidian 18.0.36 PROBLEM DESCRIPTION After update php.ini (e.g. /opt/plesk/php/7.4/etc/php.ini)...
  15. nethubonline

    Resolved How to disable specific ModSecurity rules by command line

    Hi all, How to disable specific ModSecurity rules by command line? I only find GUI method here.
  16. nethubonline

    Question fail2ban update

    Dear Plesk staffs, Can fail2ban be updated to a newer version? The fail2ban installed by Plesk is 0.10.3, was released 2 years ago. There are many new and useful features in the new version, e.g. ignorecache can speedup and improve performance of ignore failure check.
  17. nethubonline

    Question how to prevent Plesk auto apply letsencrypt for auto generated 1-2-3-4.plesk.page?

    Hi all, OS: Microsoft Windows Server 2016 Plesk Version: 18.0.28 Update #3 According to Plesk Single Server Post-install Configuration For Windows platform, seems Plesk always generates 1-2-3-4.plesk.page, I guess that since the server hostname is always not a complete DNS based hostname...
  18. nethubonline

    Forwarded to devs allow_insecure_sites=false locked SSL options in customer level

    User name: nethubonline TITLE allow_insecure_sites=false locked SSL options in customer level PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.28 Update #2 PROBLEM DESCRIPTION Service plan with "-manage_phosting true -allow_insecure_sites false" locks the SSL...
  19. nethubonline

    Issue allow_insecure_sites=false locked SSL options in customer level

    Hi, Service plan with "-manage_phosting true -allow_insecure_sites false" locks the SSL options in customer level, customer cannot disable the SSL by themselves. I found this problem did not exist in Plesk 17.8 . Environment: Plesk Obsidian Version 18.0.28 Update #2 CentOS 8.1 & Microsoft...
  20. nethubonline

    Forwarded to devs add auto forward via CLI got "ERR [panel] ADD"

    User name: nethubonline TITLE add auto forward via CLI got "ERR [panel] ADD" PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.28 Update #1 PROBLEM DESCRIPTION I tried to add auto forward via CLI, and got result "ERR [panel] ADD", is it a real error or...
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