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Dear Plesk Team, I would like to report a limitation in the current implementation of the “Serve static files directly by nginx” feature. At present, the generated nginx directives use the ~ regex modifier, which performs case-sensitive matching. This causes an issue where static files with...

Username: TITLE command service_plan / subscription set -mail "false" is not "Not configured" PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian v18.0.71 build1800250717.15 AlmaLinux release 9.5 PROBLEM DESCRIPTION We have encountered an inconsistency when configuring...

Username: TITLE Plesk migrator will re-create deleted email account PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian v18.0.69 AlmaLinux release 9.5 PROBLEM DESCRIPTION When a user creates an email account in Plesk, the option "Can be used to log in to Plesk" is...

Username: TITLE Suspend subscription or customer is not working when its website is suspended PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian v18.0.69 AlmaLinux release 9.5 PROBLEM DESCRIPTION When a website is suspended by an end user, suspending the subscription...

Hi all, After I fresh install the Plesk with fail2ban and firewalld, I can't restart firewalld # systemctl restart firewalld Failed to restart firewalld.service: Transaction contains conflicting jobs 'restart' and 'stop' for fail2ban.service. Probably contradicting requirement dependencies...

Username: TITLE "plesk bin certificate -u" change SMTP port setting unexpectedly PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.65 Update #1 Windows Server 2022 Standard PROBLEM DESCRIPTION In Plesk Windows, we changed the MailEnable SMTP settings of...

Username: TITLE statistics --calculate-list --domain-names will calculate all domains PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Version 18.0.63 Update #1, AlmaLinux release 9.3 x64 PROBLEM DESCRIPTION According to statistics: Calculating Statistics , running command...

Username: TITLE Wrong Email From address if Email From display name contains "<>" and forwarded by Plesk PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Version 18.0.60 Update #1 AlmaLinux release 9.3 PROBLEM DESCRIPTION When From display name contains "<>" (e.g. From...

Hi all, In CentOS 7, Plesk will remove /var/log/maillog in /etc/logrotate.d/syslog because Plesk has its own logrotate for it (https://support.plesk.com/hc/en-us/articles/12387847746711-Is-it-possible-to-modify-rotation-settings-for-maillog-on-Plesk-server). However AlmaLinux 9 becomes...

Hi all, When I fresh install Plesk on AlmaLinux release 9.3, the Plesk can be installed successfully, however I found an error during the installation, you can see Job failed. See "journalctl -xe" for details. during the install progress Installing...

Hi all, After the first time enable outgoing messages limit, it works fine at the beginning. When user exceeds the limit and I want to reset the statistics for outgoing limit, so I tried commands below, problem happens. Please help. Case 1 plesk sbin mailmng-outgoing --destroy Result: stop...

Username: TITLE plesk bin service_plan with -enable-32bit-app-on-win64 is not working PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.53 Update #2 Microsoft Windows Server 2022 PROBLEM DESCRIPTION Command "plesk bin service_plan" with...

Username: TITLE service_plan_addon - PHP Warning: Undefined array key "owner-id" PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 18.0.50 RedHat el9 1800230207.15 AlmaLinux release 9.1 PROBLEM DESCRIPTION PHP Warning: Undefined array key "owner-id" when using cli service_plan_addon STEPS...

Username: TITLE Plesk install failure on AlmaLinux 9 PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE AlmaLinux release 9.1 Plesk 18.0.49 PROBLEM DESCRIPTION Failed to install Plesk on AlmaLinux 9 STEPS TO REPRODUCE Fresh install AlmaLinux 9 Fresh install Plesk ACTUAL...

Username: TITLE "Data Transfer Statistics" not correct after restore or migrator PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.48 CentOS 7 PROBLEM DESCRIPTION Backup subscription abc.com in server A, then restore it in server B; Server B use Migrator to...

Hi, Plesk version: 18.0.45 OS: AlmaLinux release 8.6 / Windows 2019 We checked Plesk Windows supports disabling server-wide SpamAssassin spam filtering but users can still have their own individual settings for spam filter. However for Plesk Linux, if I disabled server-wide SpamAssassin spam...

Hi all, There was a Horde XSS vulnerability in Open Document mime viewer, it has been fixed by Horde team 5 months ago, however Plesk does not update the Horde yet, the XSS vulnerability still exists in the most updated Plesk version. Please have developer update it to avoid attacker to gain...

Username: nethubonline TITLE php_handler --reread not updating default value after php.ini is updated PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE CentOS Linux 7.9.2009, Plesk Obsidian 18.0.36 PROBLEM DESCRIPTION After update php.ini (e.g. /opt/plesk/php/7.4/etc/php.ini)...

Hi all, How to disable specific ModSecurity rules by command line? I only find GUI method here.

Dear Plesk staffs, Can fail2ban be updated to a newer version? The fail2ban installed by Plesk is 0.10.3, was released 2 years ago. There are many new and useful features in the new version, e.g. ignorecache can speedup and improve performance of ignore failure check.