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Hi, I've a couple of domains proxied via Cloudflare. Using the Cloudflare DNS extension to sync these domains NS entries with Cloudflare. While these are proxied from Cloudflare to the Plesk server, the Nginx and Apache logs show the IP addresses from Cloudflare proxies, rather than the client...

Hi, I see many attempts of connection from user agent Go-http-client, within short period of time to the Plesk Admin panel, seem to be a bad bot. Requests show up in the following log file: /var/log/plesk/httpsd_access_log This usually triggers same time the following alert - "The threshold of...

Hi, I've followed the following instructions for Watchdog to add new services configuration: Instruction - How to add a new service to the watchdog extension Nevertheless, since Watchdog v3 upgrade, these new custom services are not being monitored (while still being listed). I attempted to...

Hi, Somehow after a Plesk upgrade, I'm unable to connect via FTP over TLS - through both Filezilla and WinSCP. It works over non-secure FTP. Filezilla complaints with message "Insecure server, it does not support FTP over TLS". WinSCP advises that the parameter is not supported. FileZilla...

Hi, I have a domain exported to Cloudflare via the Cloudflare DNS extension. Would anyone know if the sync to Cloudflare for this domain is triggered by the command "/usr/local/psa/admin/bin/dnsmng --update"? Thanks.

Username: TITLE Multi-Factor Authentication (MFA) - New Accounts tab - JS error showing blank page PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE AlmaLinux 8.10 (Cerulean Leopard), Plesk Obsidian 18.0.65 Web Host Edition, MFA Extension 1.1.0-1735 PROBLEM DESCRIPTION While...

Hi, Running Plesk Obsidian Version 18.0.61 on Centos 7.9.2009 (for the last week before moving to Alma) in a LXC in Proxmox. Proxmox firewall enabled for the LXC, while iptable rules within the LXC works. From inside the Plesk LXC, if I add an iptable rule to block an IP , it actually does...

Hi, I've just enabled Cgroup on a Plesk instance running in a container in Proxmox. The CT is privileged. I keep seeing following error messages: Failed to set cpu.cfs_quota_us on /user.slice/user-****.slice: Invalid argument And less regularly, the following one: Failed to reset devices.list...

Hi, Attempting to limit memory usage fo Bind on a Plesk / Centos box. I've read about the max-cache-size option. I've then created a /etc/named-user-options.conf with following content: max-cache-size 32m; Nevertheless, doesn't appear to do anything, after restart and running for about 10min...

Hi everyone, I was wondering what could be the best way to easily migrate databases for subscriptions and domains to an external MySQL server (instead of localhost). Any thoughts? Would Plesk has any function to simplify this task? Thank you.

Hi, I was wondering if anyone has ever tried enabling full text search for plesk-dovecot (2.3.18-2)? It shall be enabled by default to my view, as per this suggestion...

Hi, Since I migrated my Plesk vm to a new IP, I realized the REST API calls to CLI returns 404: https://<IP_ADDRESS>:8443/api/v2/cli/commands/ returns 404 https://<host.domain.tld>:8443/api/v2/cli/commands/ returns 404 command curl -k -u 'admin:password' -X GET...

Hi, Just running into some IO delays on daily basis, and I can see this command being run on my Plesk box (CentOS Linux 7.9.2009 & Plesk Obsidian Version 18.0.39 Update #2) Would anyone know what it's related to? I could not find what is triggering this command so far. The only page I could...

Hi, Since early this week, I get the following message once logged into Plesk: Error: Failed to update the ModSecurity rule set I've double-checked login/password, all looks good but it keeps failing. I have also noted that I can't login anymore to Free ModSecurity Rules from Comodo I even have...

Hi, I have installed a Ruby on Rails app within Plesk Onyx 17.5.3 (on CentOS 7) - successful, thanks to the Plesk Ruby extension. When I'm into Plesk admin UI, I can execute the rake task within the selected env. and version of Ruby. This works pretty well. Nevertheless, I wish to run some...

TITLE: Mod_Security (with Comodo ruleset) IP persistent storage not being cleaned/rotated PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx, 17.0.17 Update #28 & 17.5.3 Update #22, Centos 6.9 / Centos 7.4, x64 PROBLEM DESCRIPTION: When using modsec & the comodo ruleset...

TITLE: Scheduled backup via FTP - error message PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 17.5, CentOs 7.3 PROBLEM DESCRIPTION: All of my Scheduled backup using FTP report an error each time they're being executed: Unable to access to the storage: Transport error: unable to list...

Hi, OS ‪CentOS Linux 7.1.1503 (Core)‬ Plesk version 12.5.30 Update #30 Is it possible to update MySQL to version 5.6 in order to install Magento 2.x from the application list? At the moment, it shows the following error: The app requires the mysql database server version 5.6 or later. I found...

Hi, I switched on WP auto-update on multiple wordpress installations, but it seems those installations remain not updated. I need to go in the plesk panel and start the update manually. Do I have to add a task to the scheduled tasks to enable the auto-update of WP installation? Thx for your advice.

Hi, In Plesk 12.5 (centos 7 / Update 12), I've the following error message when I try to visualize a wordpress install that was initially not done through the application installer: PHP Fatal error: Call to undefined function get_option() in...