• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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    Question Plesk Admin - Bad Bot protection

    Hi, I see many attempts of connection from user agent Go-http-client, within short period of time to the Plesk Admin panel, seem to be a bad bot. Requests show up in the following log file: /var/log/plesk/httpsd_access_log This usually triggers same time the following alert - "The threshold of...
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    Question Watchdog v3 - New service configuration

    Hi, I've followed the following instructions for Watchdog to add new services configuration: Instruction - How to add a new service to the watchdog extension Nevertheless, since Watchdog v3 upgrade, these new custom services are not being monitored (while still being listed). I attempted to...
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    Issue FTP - Insecure server, it does not support FTP over TLS.

    Hi, Somehow after a Plesk upgrade, I'm unable to connect via FTP over TLS - through both Filezilla and WinSCP. It works over non-secure FTP. Filezilla complaints with message "Insecure server, it does not support FTP over TLS". WinSCP advises that the parameter is not supported. FileZilla...
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    Question Cloudflare DNS extension & /usr/local/psa/admin/bin/dnsmng --update

    Hi, I have a domain exported to Cloudflare via the Cloudflare DNS extension. Would anyone know if the sync to Cloudflare for this domain is triggered by the command "/usr/local/psa/admin/bin/dnsmng --update"? Thanks.
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    Resolved Multi-Factor Authentication (MFA) - New Accounts tab - JS error showing blank page

    Username: TITLE Multi-Factor Authentication (MFA) - New Accounts tab - JS error showing blank page PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE AlmaLinux 8.10 (Cerulean Leopard), Plesk Obsidian 18.0.65 Web Host Edition, MFA Extension 1.1.0-1735 PROBLEM DESCRIPTION While...
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    Question Fail2Ban capture and ban IP, connection still being made

    Hi, Running Plesk Obsidian Version 18.0.61 on Centos 7.9.2009 (for the last week before moving to Alma) in a LXC in Proxmox. Proxmox firewall enabled for the LXC, while iptable rules within the LXC works. From inside the Plesk LXC, if I add an iptable rule to block an IP , it actually does...
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    Issue CGroup enabled in a privileged CT - Failed to set cpu.cfs_quota_us

    Hi, I've just enabled Cgroup on a Plesk instance running in a container in Proxmox. The CT is privileged. I keep seeing following error messages: Failed to set cpu.cfs_quota_us on /user.slice/user-****.slice: Invalid argument And less regularly, the following one: Failed to reset devices.list...
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    Question named / bind - max-cache-size

    Hi, Attempting to limit memory usage fo Bind on a Plesk / Centos box. I've read about the max-cache-size option. I've then created a /etc/named-user-options.conf with following content: max-cache-size 32m; Nevertheless, doesn't appear to do anything, after restart and running for about 10min...
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    Question from local mysql server to external

    Hi everyone, I was wondering what could be the best way to easily migrate databases for subscriptions and domains to an external MySQL server (instead of localhost). Any thoughts? Would Plesk has any function to simplify this task? Thank you.
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    Question Dovecot & Full Text Search (lucene and/or solr)

    Hi, I was wondering if anyone has ever tried enabling full text search for plesk-dovecot (2.3.18-2)? It shall be enabled by default to my view, as per this suggestion...
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    Resolved REST API /api/v2/cli/* returns 404

    Hi, Since I migrated my Plesk vm to a new IP, I realized the REST API calls to CLI returns 404: https://<IP_ADDRESS>:8443/api/v2/cli/commands/ returns 404 https://<host.domain.tld>:8443/api/v2/cli/commands/ returns 404 command curl -k -u 'admin:password' -X GET...
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    Resolved a recurrent task generating a lot of IO delays

    Hi, Just running into some IO delays on daily basis, and I can see this command being run on my Plesk box (CentOS Linux 7.9.2009 & Plesk Obsidian Version 18.0.39 Update #2) Would anyone know what it's related to? I could not find what is triggering this command so far. The only page I could...
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    Question Error: Failed to update the ModSecurity rule set

    Hi, Since early this week, I get the following message once logged into Plesk: Error: Failed to update the ModSecurity rule set I've double-checked login/password, all looks good but it keeps failing. I have also noted that I can't login anymore to Free ModSecurity Rules from Comodo I even have...
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    Question Ruby On Rails: how to execute through SSH rake or rails in the same way as provided CLI?

    Hi, I have installed a Ruby on Rails app within Plesk Onyx 17.5.3 (on CentOS 7) - successful, thanks to the Plesk Ruby extension. When I'm into Plesk admin UI, I can execute the rake task within the selected env. and version of Ruby. This works pretty well. Nevertheless, I wish to run some...
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    Forwarded to devs Mod_Security (with Comodo ruleset) IP persistent storage not being cleaned/rotated

    TITLE: Mod_Security (with Comodo ruleset) IP persistent storage not being cleaned/rotated PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx, 17.0.17 Update #28 & 17.5.3 Update #22, Centos 6.9 / Centos 7.4, x64 PROBLEM DESCRIPTION: When using modsec & the comodo ruleset...
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    Issue Scheduled backup via FTP - error message even when successful

    TITLE: Scheduled backup via FTP - error message PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 17.5, CentOs 7.3 PROBLEM DESCRIPTION: All of my Scheduled backup using FTP report an error each time they're being executed: Unable to access to the storage: Transport error: unable to list...
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    MySQL 5.6 - Magento 2.x from application list

    Hi, OS ‪CentOS Linux 7.1.1503 (Core)‬ Plesk version 12.5.30 Update #30 Is it possible to update MySQL to version 5.6 in order to install Magento 2.x from the application list? At the moment, it shows the following error: The app requires the mysql database server version 5.6 or later. I found...
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    Plesk 12.5 / CentOs7 / WP auto-update

    Hi, I switched on WP auto-update on multiple wordpress installations, but it seems those installations remain not updated. I need to go in the plesk panel and start the update manually. Do I have to add a task to the scheduled tasks to enable the auto-update of WP installation? Thx for your advice.
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    [SOLVED] Plesk 12.5 - Wordpress module: PHP fatal error

    Hi, In Plesk 12.5 (centos 7 / Update 12), I've the following error message when I try to visualize a wordpress install that was initially not done through the application installer: PHP Fatal error: Call to undefined function get_option() in...
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    Let's Encrypt Free SSL Extension

    Hi, I just discovered a plugin for PLESK for Let's Encrypt free SSL certificates. https://github.com/plesk/letsencrypt-plesk Since there's no documentation on this github repository, I don't understand how to use/install it. Did anyone ever use this plugin? If yes, how to use/install it? I'm...
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