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    Resolved No directory listing when connecting via FTP

    Hi all I am having issues listing directories when connecting via FTP. This only happened recently. I can see that a connection has been established but I get a Time Out when trying to list the directory files. This is across all sites on a single VPS so it must have been an update I am...
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    Issue Deleted a subscription. Where to find databases in rsync

    I foolishly deleted a subscription and database which I desperately need to retrieve (somehow). Luckily I do have a weekly backup of the server's file system which I can browse. I am unclear though as to the best place to find a downloadable .sql file as the server structure is large. I can...
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    Issue What should be in var/lib/psa/dumps

    Hi guys I had a few scheduled backups to FTP go wrong and they didn't complete. It looks like *some* of the backup data may have been dumped in /var/lib/psa/dumps/ and /var/lib/psa/dumps/domains/ Looking at these folders, I see a whole bunch of files. Trying to figure out what's essential...
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    Issue Dropbox backup failing

    Hi guys My Dropbox extension has started to fail with the following message Failed to Execute: '/usr/local/psa/bin/pleskbackup' domains-id --output-file='/usr/local/psa/var/modules/dropbox-backup/domain.com.tar' 40 2>&1 Output: Runtime error: Unknown error from pmmcli I'm running the...
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    View passwords

    Hi guys Have a new VPS. Plesk (v12) is new to me too. When setting up webspaces, I have to take note of admin passwords. There doesn't seem to be a way within Plesk to view the passwords I have already setup. IE I can only reset them - not view passwords I have already set. Thanks
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    Website Preview URL before DNS kicks in

    Hi guys I've always hosted on shared hosting but recently upgraded to a VPS and am running Plesk 12.0.18 (Update #33). Previously I had a way of sending a client a link to the site before the DNS and domains propagated. Usually, this was in the structure of http://IP-Address/webspacename.tld...
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