• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
    CentOS2Alma discussion

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  1. J.Wick

    Question Can't get PHP working in CHROOTED

    I followed this exactly and could not get PHP 8.1 working in a chrooted environment. How to add programs to chrooted shell environment template in Plesk? Anyone have any suggestions?
  2. J.Wick

    Question How to restart a failed FTP backup transfer?

    Hello, Is there a way or method to restart the upload to FTP of a backup? If not, why not? This seems like a logical feature to have to the backup process.
  3. J.Wick

    Let's Encrypt Directives Left Over in NGINX.conf when moving to other SSL options.

    I moved to another SSL option and noticed that all the Let's Encrypt directives are left behind in the nginx.conf file. Do you know if this is a bug? How can I remove it since this is a regenerative file? #extension letsencrypt begin location ^~ /.well-known/acme-challenge/ {...
  4. J.Wick

    Question How to localize PHP-FPM logs into domain's log folder?

    Is there a guide on setting up php-fpm to log to its client log in their log folder? I've had a few clients who had the warning deprecation log flood caused by the actual site's code; nothing php.ini had control over growing into huge multi-GB files. 1) I want these log files in the client's...
  5. J.Wick

    Issue Backspace key doesn't work when logged in chroot account

    Regular /bin/bash users work fine, it's when going to the /bin/bash(chrooted) user the backspace key doesn't work, it keeps adding another space like the space bar. I've looked online for a solution, nothing is working. Any suggestions?
  6. J.Wick

    Resolved Disable hiding the right column in client subscriptions?

    Let's be honest; people are dumb and need the most simple and easy interface possible. I always want to show the right column on the subscriber page by default. How can I do it? Customize option for subscription editing is missing in Plesk interface (This looks like it was a purposeful bug...
  7. J.Wick

    [Duplicate] IP Address Sites Link Broken

    Username: TITLE IP Address Sites Link Broken PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.50 Update #2 / Rocky Linux 8.6 PROBLEM DESCRIPTION The link to the sites allocated to an IP address fails to load the proper page to list the sites. STEPS...
  8. J.Wick

    Resolved Disabling IPv6 Caused Plesk to Crash - 502 Bad Gateway

    I disabled IPv6 on my server, which caused Plesk to crash with a 502 Bad Gateway. Undoing my changes fixed the problem. Why is this happening? /var/log/sw-cp-server/error_log 2023/03/01 14:43:08 [emerg] 1015#0: socket() [::]:8443 failed (97: Address family not supported by protocol)...
  9. J.Wick

    Question Restarting Backup Upload To Remote Storage After Connection Failure?

    Is there a command I can issue to re-attempt the upload to remote storage when the connection fails without having to restart the whole job all over again?
  10. J.Wick

    Plesk Backup Missing Files in Domain/Sub Domain Folder

    Username: TITLE Plesk Backup Missing Files in Domain/Sub Domain Folder PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk ObsidianVersion 18.0.47 Update #5, Rocky Linux 8.6 PROBLEM DESCRIPTION When installing various open-source software, where the docroot or pub folder is...
  11. J.Wick

    Question Grafana V9 Compatibility?

    I'm considering extending our use of Grafana and was wondering if version 9.0 will work with the latest version of Plesk?
  12. J.Wick

    Question Plesk API & CloudFlare IP Issue

    I'm trying to setup Postman to connect to Plesk API, but I'm getting an Access Denied Error and a Cloudflare IP address. If I whitelist all CF IPs I open the API to the world, I don't want that. mod_cloudflare restores the IP to Apache, but it doesn't work on the API. Is there a work around?
  13. J.Wick

    Resolved Plesk Error: Incorrect format of SSH public key.

    I've been able to set up Key Access using the Plesk Key Extension for most users, but then I came across one client that when trying to set up their key, I was getting the error, "Plesk Error: Incorrect format of SSH public key." The way I was able to fix it was to SSH and remove their .ssh...
  14. J.Wick

    Forwarded to devs SELinux Interferes with Plesk FTP Backup

    Username: TITLE SELinux Interferes with Plesk FTP Backup PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.46 Update #1 Rocky Linux 8.6 PROBLEM DESCRIPTION Migrated Plesk from Centos 7.9 over to a new server with Rocky Linux 8.6 and could not connect to...
  15. J.Wick

    Question SELinux blocks outbound connections for FTPS from Backup Manager

    What I'm about to discuss took me literally a full day of troubleshooting. Last week I migrated Plesk and clients from Centos 7.9 to Rocky Linux 8.6. Trying to set up the FTPS (Non-PASV) settings in Plesk Backup would not connect fully. The curl command the Plesk error suggested worked at...
  16. J.Wick

    Issue Migration Giving Error, Saying IP address is not valid when it is

    Running dual servers with Plesk Version 18.0.46 Update #1 both on Linux. I'm trying to run a migration and get the error: ' xxx.xx.xx.x' does not appear to be a valid IP address. This is the main public IP of the server and is pingable from the new server. Is this a bug?:eek: If I try the...
  17. J.Wick

    Question How to Hide the Server IP in Sendmail?

    Hello, Is there an easy method to hide the server X-SOURCE-IP in sendmail or change it to the domain? I want to secure my server further by hiding the server IP from the public.
  18. J.Wick

    Question Rocky Linux 9 Compatibility?

    Has anyone tried Plesk on Rocky Linux 9 yet? I have to upgrade this Centos 7.9 servers and want to go with the longest-term support distro.
  19. J.Wick

    Forwarded to devs Docker Input Field Disallows "=" Signs to Apply Config Variables

    TITLE: Docker Input Field Disallows "=" Signs to Apply Config Variables PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx Version 17.8.11 Update #60, CentOS Linux 7.6.1810 (Core) PROBLEM DESCRIPTION: When trying to apply setting options for a container, the "=" is disallowed...
  20. J.Wick

    Question How-to protect Plesk Login with CloudFlare & IP Restriction?

    I've searched for over 30 minutes with no answers anywhere online. What I want to do is enable Cloudflare on my Plesk login subdomain to receive all the security protections Cloudflare provides, however when doing this only Cloudflare IPs are recognized by Plesk and I get locked out. I can't...
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