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  1. M

    Let's Encrypt extension

    Cool man thanks!
  2. M

    Let's Encrypt extension

    I am running version 1.5. I have noticed that once Let's Encrypt is enabled/applied to a domain name, there is *no* way to turn off the Let's Encrypt SSL certificate for that domain name. Can a button be added so it can be disabled/removed please?
  3. M

    Free email support... how?

    Hello, I am referring to the following page: http://kb.parallels.com/en/114130 How do I email support? If I go via the regular 'Support' option, I am advised that it will cost. I have purchased an Unlimited Domains license directly from Parallels (Parallels Plesk Panel 11.x and 10.x...
  4. M

    Creating customers under resellers from the admin account

    Hello, How do I create a customer account under a reseller account when I am logged in as admin? I can't seem to find how to do this. Scenario: My reseller John wants me to create a client account under his account for Jack as John is away on other business. I cannot create the account...
  5. M

    Problem quee mail spam attack relaylock

    Hello Achraf, When viewing the Mail Queue, you can click 'All' to view all of the messages in the queue on one page, click the top radio button and click 'Remove'. This will clear all of the messages including any legitimate ones in the queue. Alternatively, determine if you are using Qmail or...
  6. M

    how to switch panel view

    Hello EricVis, I think you are referring to 'Service Provider view' and you're after 'Power User view'. Log into Plesk, click on 'Tools & Settings', click on 'Interface Management' which is located under the 'Panel Appearance' subheading. You can then click on the 'Power User view' and click...
  7. M

    startpar: service(s) returned failure: psa-firewall ... failed!

    Hello, If I reboot my Plesk server, psa-firewall fails to start with the following message: startpar: service(s) returned failure: psa-firewall ... failed! If I log into Plesk, navigate to 'Tools & Settings' > 'Firewall' > 'Edit Firewall Configuration' > 'Apply Configuration' > 'Activate'...
  8. M

    Cannot find email account password change

    Yes, the CLI does work. For those of you playing at home you can copy and paste the following to make it simple: This must be run by root which means that you will need to reset passwords on your client's behalf for the time being (I feel your pain) and I hope that this will be fixed up soon...
  9. M

    Cannot find email account password change

    Was just alerted to this by one of my users. Are the developers playing a joke or should I take my 6 year loyalty elsewhere?
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