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    Roundcube Send Mail 500 Error

    Plesk Version: 12.0.18 Update #68 OS: CentOS 6.7 RC Version: 1.1.3 Recently, might be update #68, roundcube started timing out when one of my users try to send mail. I've determined that the POST request to submit the email is coming back as a 500 error. The interface times out though. HTTPD...
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    Roundcube Filters

    OS: Centos 6.5 Plesk 12.0.18 Update #23 Rouncube 1.0.0 I have had Roundcube installed and I went and changed the mail server from Courier to Dovecot. Is the installation of Dovecot supposed to make the 'Filters' tab appear in RoundCube or is there more that is supposed to be done? I tried...
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    WD Preventing shutdown/reboot

    --------------------------------------------------------------- PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE Plesk Panel 11.5.30#46 Centos 6.5 AuthenticAMD, AMD Opteron(TM) Processor 6272 PROBLEM DESCRIPTION Upon a shutdown or reboot, the system shuts down sw-collectd...
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    Disable user from Panel Access - Customer page message

    Plesk panel has the ability to disable a user's access to the control panel. When a user is active but is disabled from the Panel, on the customer list for the admin, their account is shown as suspended. The message that pops up is: The customer account is suspended: Access to the Control...
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    RoundCube Spell Checking

    #------------ Plesk Panel 11.5.30 Centos 6.3 PHP --with-ssl #----------- I am having trouble getting the spell checking feature to work on Roundcube (packaged with Plesk Panel). Everything that I found online about this issue has not been helpful, since most dealt with PHP needing SSL...
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    Horde shows instead of Roundcube

    -----Machine---- Centos 6 Plesk Panel 11.5.30 #3 ----------------- I have recently moved over to Plesk Panel 11.5 and the service plans have Roundcube 0.8.6 selected as the mail provider. However, all the sites have Horde showing instead of Roundcube. I have tried removing and reinstalling...
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    ProFTPd connection closed

    Recently, around April 20th/21st, my server has been dropping FTP connection, noticable on larger files. The following is details: --Server-- Centos 5.8 Plesk Panel 11.09 Update 48 psa-proftpd 1.3.4c-4.el5.art ----------- --/etc/proftpd.conf (items added after)-- TimeoutSession 0...
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    Postfix Bouncing

    I'm currently facing backscattering spam (Bounce from Mailer-daemon) and I believe I have found why. Configuration: Plesk 11.0.9, Centos 5, Postfix 2.8.4-12052415 SPF (v=spf1 a mx ip4:<ip> -all) domain key verficiation is on and setup I have 2 domains for the server, domain.com &...
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    Cannot access auto-installer

    Plesk 10.4.4 MU 22 Centos 5 Linux 2.6.18-194.26.1.el5xen I have been having this problems for months (since 10.4 came out). I am unable to access the web-based autoinstaller. I have checked my iptables and port 8447 is set to ACCEPT ANYWHERE ANYWHERE TCP. This is also shown in the Plesk...
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    Plesk Update Issues

    Plesk Panel 10.4.4 Update #19 OS: Centos 5, Linux 2.6.18-194.26.1.el5xen A while back I have mentioned that ever since upgrading to Plesk Panel 10.1, I am no longer able to access the web based updater. When clicking the link Updates and Upgrades, it starts to load the page and expires...
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    Mail SSL

    Currently (base install) my mail server is using the Plesk default SSL certificate. I have applied my own personal certificate to the sites (which apparently does not get applied to mail server). How can I apply my certificate to courrior-imap and postfix? Thanks.
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    Update GUI

    The web based update component does not work for me. It always times out and does not come up. The firewall has not been touched. It locks up at: https://domain.tld:8443/admin/update/product/ However, when the 10.4.4 update was available, it worked fine (showed up, updating to 10.4 did not...
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    MySQL & SSL

    I am writing an application that deals with my server's database (MySQL). I would like the connection to be encrypted. However, when I enable encryption in the settings, MySQL reports back that the server does not support SSL connections. The connection connects and works when connecting without...
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    PHP CGI 5.3 Error after Apache Update

    Hello, I have had this problem before and followed the way to fix it. Before I updated my Apache and ran into running PHP as CGI issues and did the following commands to fix it: cp -f /usr/local/psa/suexec/psa-suexec /usr/sbin/suexec chown root:apache /usr/sbin/suexec chmod 4510...
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    Can't access updater

    I just went to try and see if there are any updates for Plesk and when I tried to open the updater from the Panel link, it can no longer load. What log file should I be looking at? I am currently running Panel 10.3.1 on Centos 5. Also I am still having issues with changing my cutomer's PHP...
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    Plesk Errors

    Plesk PHP Handler error Note: My autoinstaller upgraded itself (Panel 10.3.0) and after that I could no longer access the installer. I backed up and wiped the server for fresh install and went from Panel 10.0.0 to Panel 10.3.1 ---------------------------------------------------------------...
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    PHP Date Function

    After upgrading to Plesk Panel 10.3, each subscription running as a CGI or FastCGI module now gives a PHP error for the date handling. Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the...
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    Change Incoming/Outgoing Server

    When a user signs into the panel and go to their email accounts, there is a page for learning how to setup mail in mail clients. The list has Ingoing and Outgoing server listed. I am wondering how to change these values. DNS template sets up the mail.* to be the ingoing/ outgoing. However...
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    Sync Subscriptions with Forward Domains

    I have an account that currently has a hosting domain and a forwarding domain. When I change the subscription or update the server, the subscription is no longer synced. When going to sync, I get Property Subscription value Plan Physical hosting None Physical hosting...
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    PHP update CGI Issue

    I'm currently using Centos 5 with a working install of PHP 5.1 and Plesk works with CGI and FastCGI. When I run "yum update php" Php is marked to update to 5.3 from Atomic. However, once all the updates are finished, when the Plesk clients are set to run PHP as CGI or FastCGI, the server returns...
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