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Hi, We have got red question marks next to a couple of subscriptions on our panel. The Billing Manager looks alright but these 2 subscriptions have the red question marks. Could anyone please help us with this? Thanks.

Hi, we are stuck with a problem in the Plesk Panel and CBM sync for hosting packages. We registered a new customer in Billing Manager and it did not sync the hosting package. When we tried to find out more about the error, we saw this in the MBAPI Command Output ProcessPanelCommand: Unable...

Hi All ... we have created an online store from CBM 10.4 and it seems to work fine. The problem that we have is that at the stage where the registration takes place and the customer enters the details, the taxes go zero after that. So let's say a product is priced at $10 and with tax it is...

Hi, we recently upgraded to version 10.4 from 10.3 and now the SSO is not working. There are 2 symptoms: 1) It would not let us move from Panel to Business Mgr. Just keeps on prompting for a password. 2) A customer is trying to logon and gets stuck at sso/api.php and it keeps on going for a...

Hi All, We have a Plesk Panel 10.x setup with Smartermail 8.x running under IIS 7.5 ... The problem that we have is that whenever we add a new package to the Plesk, the website is successfully created under IIS, however the SmarterMail site in IIS doesnt update the IIS bindings with...

Hi, We have plesk running with Microsoft DNS as master for any domains created in the control panel. We need these domains to automatically sync with the secondary slave servers. One of the slave servers is a Windows DNS server which is a part of our AD (Plesk server is not a part of AD)...

Hi, We have setup the Plesk 10.3.1 on our Windows 2008 Server and things seems to be fine except for the FTP. When we setup a client and create a username, the FTP works only with servername/username. Only using the username does not work. It gives an error 530. Could you please suggest...