• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

  1. T

    Upgrade from 11.0.9 to 11.5.30 doesn't work (not visible in Parallels Installer)

    Hi - you said Plesk provided a workaround, but you didn't say what! Please could you share this workaround, as I am also unable to upgrade.
  2. T

    Panel 10.4.4 stopped working, sw-cp-server doesn't run

    PROBLEM PARTIALLY SOLVED... but this is very odd. I solved the problem, and I have no idea what to do about it. As I mentioned, the panel stopped working when I was using openSSL to generate a huge key. What I hadn't remembered was what also happened: StartSSL installs a certificate on...
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    Panel 10.4.4 stopped working, sw-cp-server doesn't run

    Can you work your magic on my problem Igor? :-)
  4. T

    Panel 10.4.4 stopped working, sw-cp-server doesn't run

    Hi Igor - sorry, I wasn't clear. I did check that one, and this is what I get (those stops and starts were probably me trying it again and again to make it work :) : 2012-02-12 20:41:40: (log.c.75) server started 2012-02-12 20:52:39: (log.c.75) server started 2012-02-12 21:09:28...
  5. T

    Panel 10.4.4 stopped working, sw-cp-server doesn't run

    Just to add to this, what I've noticed is that I can execute "service sw-cp-serverd start", and I almost always get this: Starting SWsoft control panels server... stale pidfile. [ OK ] Then, a PS will give me this 502 10074 0.0 0.0 58996 1308 ? S 16:19 0:00...
  6. T

    Panel 10.4.4 stopped working, sw-cp-server doesn't run

    Hi, I've got a problem and I've been trying to work it out for a few days. I run Plesk 10.4.4, CentOS5 - 2.6.18-028stab095.1 #1 SMP Mon Oct 24 20:15:15 MSD 2011 x86_64 x86_64 x86_64 GNU/Linux At the weekend I was making a number of small changes to configuration files - stuff that didn't...
  7. T

    Customer and Business manager isn't working

    "The confusing description has been fixed ~3 months ago and now can only be seen in old versions of the software." I do not think this is true. I have updated my software 5 DAYS AGO - it was a brand new VPS account installation and I immediately upgraded to 10.4.4 I have an "unlimited...
  8. T

    Upgrading 9.x to 10.x, fails with multiple errors and RPM reports 2 versions

    Hi Igor I didn't receive anything and haven't had any contact since. But this is odd - I have submitted the ticket 3 times now, on 2 different browsers. I have never received any errors - each time, I get to the page where it tells me my ticket has been submitted and I will receive the...
  9. T

    Upgrading 9.x to 10.x, fails with multiple errors and RPM reports 2 versions

    Not had email notification for support request Is there anything wrong with the support request system? I put in a support request a few days ago but never received an email confirmation, despite reaching the page where it said my request had been submitted. I decided to submit the...
  10. T

    Upgrading 9.x to 10.x, fails with multiple errors and RPM reports 2 versions

    Thanks Igor, I appreciate your response. I've submitted a support request. I am hoping that it ends up being a simple problem, and that all the consequences are simply that - consequences, rather than damaged files and installations :) RoverM - I will update you when I find a solution...
  11. T

    Upgrading 9.x to 10.x, fails with multiple errors and RPM reports 2 versions

    I resolved the issue with the filename in the reply above; I don't know how, why or when it was created or used, but the failed upgrade did some damage. Deleting the file put right the problems I had accessing phpMyAdmin, but I don't want to try any further upgrade work until I've resolved the...
  12. T

    Upgrading 9.x to 10.x, fails with multiple errors and RPM reports 2 versions

    Sadly I've noticed that the failed upgrade has also damaged other areas. I cannot use phpMyAdmin now - I get the same Can't create/write to file '#sql_64c_0.MYD' message no matter what table I click on; my Wordpress blog, which uses the database, also seems to be failing a lot. I would...
  13. T

    Upgrading 9.x to 10.x, fails with multiple errors and RPM reports 2 versions

    Hi I'm brand new to working with Plesk. I'm confident and experienced at working with a variety of PC/Linux/Unix systems and web servers, but I don't know what to do about this problem. The system I have just taken over was on an old version of Plesk - 9.0 I think. I was able to upgrade a...
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