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When I do a aptitude upgrade, I get the following: The following packages will be REMOVED: plesk-py27{u} plesk-py27-pip{u} plesk-py27-setuptools{u} plesk-py27-virtualenv{u} plesk-wheel-cffi{u} plesk-wheel-cryptography{u} plesk-wheel-psutil{u} 0 packages upgraded, 0 newly installed, 7 to...

Using Onyx & Ubuntu 14.04LTS. On the systems update page, I am getting a warning at the top stating I have found a message on https://kb.plesk.com/en/130271 which explains the problem in terms of YUM, but as Ubuntu uses APT/DPKG, I'm not sure how I should resolve it, or even identify what the...

Hello I am running Onyx, and I went through the upgrade as outlined in https://docs.plesk.com/en-US/17.0/administrator-guide/server-administration/distupgrade-support.74627/ After the dist-upgrade I went to run the distupgrade.helper.<OS.old-OS.new>_post.sh file and it was not there. So, I...

Hello I updated to Plesk 17 this morning... and all went well. I'm now trying to bring UBUNTU up to date, and have got as far as the first stage... on running /usr/local/psa/bin/distupgrade.helper.ubt12-ubt14_pre.x64.sh I get 'some error'. The last few lines of the log are: Hit...

Hello I have the same error a few days in a row. Can anyone tell me what I need to do to fix the problem. The error log is as follows: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] =>...

On the "Backup Manager - Personal FTP Repository Settings", I have tried entering the FTP account information, but the whole process hangs for a while, and then I eventually get a "504 Gateway Time-out - nginx" error. I have tried restarting the server, but that didn't help. I've also...