Failed to update Plesk

[GIDATO]

Hello
I have the same error a few days in a row. Can anyone tell me what I need to do to fix the problem. The error log is as follows:

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)

Details: Doing restart of Parallels Installer...

BUSY: Update operation was locked by another update process.​

I'm not sure what other update process is running.

However, I am in the process of transferring from one server to another, and wonder whether that has anything to do with the issue (having the same domain on both while the transferring).

Thanks for any help you can provide.

 

[IgorG]

Check this thread - http://talk.plesk.com/threads/again-errors-on-update.298227

 

[GIDATO]

Thanks Igor

I don't think it is the same issue though.


The panel says that the system is "up to date" and I have never clicked to update as the "auto updater" is switched on. (ie. Automatically install updates for the currently installed Plesk version (Recommended) is checked).

When I run the command 'ps -A | grep "auto" ' it replies with nothing.

So the only thing I can think of is that the auto-installer is starting TWO copies of itself at the same time.... is there a way to check this?