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We need something like an email archive. Therefore, we plan to copy all emails from one mailbox to another. Is there a way to protect a specific mailbox from accidentally deleting any emails?

I have just found the automated script for the dist-upgrade from Ubuntu 18 to 20 as described here: https://support.plesk.com/hc/en-us/articles/12377714344983. Will there be similar scripts available for other Linux distributions like Debian as well?

Our customers need a way to secure emails in a separate mailbox that is read-only, so the mails can be viewed but not deleted. I came across the ACL Plugin from Dovecot, which is installed by default in Plesk but not activated. Using ACL seems to achieve this. Is it safe to use this plugin, or...

Hello, we used the command plesk bin apache --listen-on-localhost true as described in https://support.plesk.com/hc/en-us/articles/17793065826839 After that we have problems, because some code needs to get the visitor's ip address with PHP $_SERVER[ 'REMOTE_ADDR' ] or with .htaccess Allow from...

Hello, I had this problem once, but I could solved it by recreating the subscription. Now I have the same problem with another subscription. We have several domains, which have password protected directories (basic httpauth). Now some files and directories could not be opened, error 401. I...

Hello, we have the following server constellation: A: a Plesk DNS Server which synchronizes via Slave DNS Manager with B: different Linux DNS-Servers without Plesk (just BIND) C: Than we have our Mailservers, which run with Plesk (no BIND). The question is: is there an automated way, how can...

Hi, I just discovered that the default DKIM settings for new subscriptions changed in Plesk. Was this changed by a recent update? Some time ago, when I created a new subscription, DKIM for outgoing mails was deactivated by default. Since we use an external DNS Server, this was great. If there...

Is there a way to set the default settings for Antivirus and Spam for newly created mailboxes for all users? I would like to activate Antivirus and move to Spam dir by default. Many of our users don't know that the have to activate filtering of spam and are therefore complaining about too much...

Our clients regularly overuse the exceed limit for outgoing mails. Sometimes this is a false alert. Today, for example it was a Network storage which has crashed. Can I somehow reset the statistics for this outgoing mail limit after the problem has been solved? So that our client can...

Most spam on our servers is blocked by different spamassasin and combined fail2ban rules, but this time the Spam was forwarded to external mail-addresses, because our clients love to use their private mail-addresses and have set a forwarding-rule. How can we use fail2ban to block Servers...

Hello, when I start a specific cron job via Plesk, I get the following error: The cron runs under the user www-data and should just load a web-url with a php script. Thank you for your help!

Plesk 17.8.11 Update #54 ‪Ubuntu 18.04.2 LTS‬ After migrating a Plesk server to a new Plesk server, the websites with custom DirectoryIndex in htaccess do not work anymore. They show a "403 Forbidden" error. The sites without custom DirectoryIndex work as expected. Anything in the...

After upgrading from Plesk 17.0 to 17.8 (Ubuntu 14.4 lts) we have a lot of bounce messages in our mail queue. After a look in the mail header, these mails don't seem to be outgoing spam-mails, but they are bounce messages from spam which was sent to our customers. They are just the error...

Plesk Onyx Version 17.5.3 Ubuntu 16.04.3 LTS‬ We had the problem, that some Mails could not be delivered to the local mailbox. The Maillog showed "No such user in mail authorization database" After some searching, we found the solution at: Email cannot be delivered: No such user in mail...

The bind service does not start. If we try # service bind9 restart nothing happens. No error message, just nothing. We already tried to reinstall bind via plesk. It does not work. Syslog shows nothing about named service. We tried to remove apparmor, too. What else can we do? Ubuntu...

After migration of a lot of domains from backup, fail2ban cannot be started. Plesk Onyx 17.5.3 Update #13 ‪Ubuntu 16.04.2 LTS‬ Error message: Fehler: Die Einstellungen können nicht gespeichert werden: f2bmng failed: Synchronizing state of fail2ban.service with SysV init with...

Is it somehow possible to encrypt email passwords, so that even an user with root access cannot access them. At the moment root-users can see them with /usr/local/psa/admin/sbin/mail_auth_view If it is not possible, can we make it somehow harder to view the passwords? Our intention is to give...

One of our server's backup recovery tasks has hang up and is still shown under settings -> backup manager (see screenshot). We can not click the task to abort it. Even restarting the server does not work. It still shows the backup task since April, the 7th. What do we have to do to kill the...

After the upgrade to 17.5 Dovecot and Postfix seem to work, but I can't reach the mail configuration via Plesk interface. Error Message: access denied I tried plesk repair all and plesk repair installation. plesk repair all does not find an error and plesk repair installation aborts with the...

We bulk-changed DNS ip adresses directly through phpmyadmin (search and replace). psa -> dns_recs -> val and psa -> dns_recs -> displayVal After that we used "plesk repair dns" to synchronize the new ips with bind. If we do a dnslookup on the primary DNS server everything seems to be fine...