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Hi, Now I successful login to Plesk support. Let me explain how I fix it. 1. I login to Plesk 360 and disable MFA. 2. I try login again at Plesk support still invalid email or password. 3. At Plesk 360, I click change password. 4. I try login to Plesk support with my email and new password...

Hi, Sorry for my late reply. I follow everything on your articles already. 1. I reset password on old Single Sign-On identity Plesk 360 already. I receive email for reset password link. 2. After reset, I can login to platform360.io and recheck my Personal name is correctly my name. 3. I still...

Hi Peter, Thanks for your help. I'm not quite understand what you mean I use different email for the previous ticket. I always one only one email account for Plesk system. Purchase, support ticket, etc.... Thanks.

Hi, If this post is public, please help remove my personal information. I cannot edit the post. Thanks. Poonyalid

Username: TITLE Cannot login to Plesk Support PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.51 for Windows PROBLEM DESCRIPTION Hi, Three days ago until now I cannot login to Plesk Support for create new support ticket. My email is [redacted] which I can...

Hi, Thanks for your reply. Unfortunately, I don't want to pay for the Plesk version upgrade right now. Please just send me the list of available Plesk 8.x patches to let me download and install. I just has problem with this customer and they need urgently add underscore "_" in the DNS...

Hi, My Plesk cannot get list of available updates. My latest update is Plesk 8.6.0.5 Update 080924.19 Please version psa v8.6.0.5_build20080722.15 Error: Unable to retrieve a list of available updates: Unable to run `pleskautoupdate` utility: System.Exception: The remote server returned an...

Hi, I have same problem with Merak 8.9.1 on WIndows 2012 I run D:\Plesk\admin\bin>mchk --fix --all command --fix not supported. Possible commands: --help --all --all-domains --global-settings --domain --domains --setup-logging --update-outgoing-messages-filter...

Hi, I'm using Plesk 8.6.0 with Merak 8.0.3. How can you configure Administrator email for domain alias in Windows server 2003>Merak>Management>domain>Administrator>Default Alias>Email =......... Thanks. Poonyalid

Dear All, I'm really that I cannot find where to post question for Plesk Control Panel 8.6.0. I'm using Plesk Control Panel 8.6.0 and Merak 8.0.3 and I would like to configure more setting in Merak through Plesk. Problem is I want to deeply configure Merak through Plesk but the...