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Hi there ! usually, I disconnect mail service at domain level as mailboxes are not managed by plesk. But I need the DKIM for outgoing mails from website. so - "Use DKIM spam protection system to sign outgoing email messages" ---> enable - "Activate mail service on this domain" ---> disable...

Hello I have a problem with wildcard renewals. Plesk is requesting new TXT record when we try to renew the certificate (or maybe to each 2/3 renewals, not sure about it). So this is blocking at some point the automatic renewals. I have to go on domain, modify the txt entry, and then re issue on...

Hello ! I have debian 10 with plesk obsidian. I do not use bind services, so, I do not have it installed on plesk services. But for some reason, bind9 is installed and prevent to upgrade properly : dpkg: error processing package bind9 (--configure): installed bind9 package post-installation...

Hello DNS are externals, so I followed this guide :  How to get the DKIM public key from Plesk if DNS is not installed? then, some domains are working and other not with same configuration ! here are some screen of a domain which is not working : now at domain level : >> Mail service is...

hello I configurated DNS and plesk as requested here :  How to get the DKIM public key from Plesk if DNS is not installed? but still, here are results in source messages : dkim=none so, basically, seems that the conf does not apply and messages are not signed. I re activated mail services as...

Hello I found that all the .procesed log files are not emptied. they are rotated, but as it is not emptied all the rotated files are containing previous logs ! is there any specific configuration to empty those files at same time they are rotated ?! thx !

Hello I secured my plesk admin url with let's encrpyt certificate. it was ok untill now. but, the certificate expired and even if I renew it, it does not apply. I tried as well to rename, delete from pool and generate a new certificate, no luck, still the same I restarted apache and nginx, no...

Hello I set up some domain alias with 301 redirect. I can see in vhost that all the path after old domain is kept for new domain. I would like to change that as both domains does not have same path structure, so need to redirect everything to homepage (except one single page, but let's play...

Hello I noticed that when the scheduled backup manager is on local system, each subscription / website has access to the backups. but if the scheduled backup manager is configurated with SFTP, then, only the plesk admin can restore some subsciption with files. there is no backup available from...

Hello I have a plesk with mail server enable. Pb is that one of the customer is receiving a lot of spam in its mail box. and all the spam is forwarded to its personal mailbox in gmail (customer wanted outbound mails fwd to its mailbox :( ) then, gmail is detecting the server IP as possible spam...

Hello I activated the greylist function, but it seems that this is blocking inbound mails : May 28 11:19:06 vps...... postfix/smtpd[17865]: 776F2A33: milter-reject: DATA from 14.mo4.mail-out.ovh.net[46.105.40.29]: 451 4.7.1 Service unavailable - try again later; from=<........> to=<........>...

Hello I have plesk PLESK-12-VPS-WEB-PRO with ovh. I can see in my admin panel, for each domain, the ftp user option, in order to create ftp accounts. but, when I switch to customer user, the ftp icon is not anymore here. in "service plans", the "Additional FTP accounts" is unlimited, then, is...

Hello using the "tools and settings" >> "plesk" >> "updates and upgrades", I uninstalled docker (red cross) but is seems that this does not uninstall it at all, and worst, docker is still running : # /etc/init.d/docker status ● docker.service - Docker Application Container Engine Loaded...

Hello I have plesk installed on debian 8. I installed aide in order to control a bit the files added / removed etc. but when I run aide, the file /run/lock/lmlib/SharedLockManagerStorage0.2.4 is increasing, and get full the fs /run/lock tmpfs 5.0M 5.0M 0 100% /run/lock I have...

hello I have fail2ban and try to install http-get-dos rule. but I have no way to make it work. here are my files : # cat /etc/fail2ban/filter.d/http-get-dos.local [Definition] failregex = ^<HOST>.*\"GET ignoreregex = in /etc/fail2ban/filter.d/http-get-dos.local [http-get-dos] enabled = true...

Hello, since I installed atomic repo in order to plan an upgrade to php5.4 wget -q -O - http://www.atomicorp.com/installers/atomic |sh yum install plesk-php-panda I have the following : Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt warning: rpmts_HdrFromFdno...

Hello ! as per title, since few I have this when some php funcion is calling zlib_encode : PHP Fatal error: Call to undefined function zlib_encode() I saw that is was a know bug when there are some rewrite rules on .htacccess which is my case...