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  1. danallen1

    Troubleshooting Plesk Logout Problem

    Everytime I login to plesk admin on a certain server, I get bounced out every few clicks and have to login again. Plesk 12.0.18 Nothing extra installed. Looking in /var/log/syslog, entries like this every few minutes Nov 19 23:58:30 www dhclient: DHCPREQUEST of 192.96.159.143 on eth0 to...
  2. danallen1

    SSL Support

    What do you think about this circle J? Any practical suggestions. I sent a note explaining the problem to executives at odin, but they didn't give a flip about this.
  3. danallen1

    Changing the Name of a Webspace to Domain Already in the Webspace

    Will this require a new server? We have example.com running on a plesk/ubuntu server, in a webspace called xyz.com. We need example.com running on a webspace named example.com. Is there an easy way to make that change? Do I have to start by spinning a new server, installing plesk, giving...
  4. danallen1

    Server Stopped Acceping Mail for outbound delivery

    12 hours ago, mail was working perfectly. Our web app could send all the mail we need it to send, it was delivered nearly instantaneously to its destination. We had just finished installing dkim and spf. Now, mail sent out through round mail is doing perfectly, but mail send from our webapp...
  5. danallen1

    SSL Installation

    Why isn't this easy? That is my question. The easy part was paying out money. There is a link in plesk for obtaining ssl cert. I clicked it. It gave me a list of cert providers, I picked one. I filled out their form it took money from my bank, Then it sent mail containg four certificates...
  6. danallen1

    What Does the DNS Zone Do?

    As near as I can tell, the dns zone might as well be deleted, because our name server is somewhere else. I don't see any of these entries affecting anything. I am missing something basic. What am I not understanding? The dns zone says This server acts as a primary nameserver for the DNS zone...
  7. danallen1

    Does the DNS Zone Do Anything when Name Server is Somewhere Else?

    We have a domain named hollyswritingclasses.com running at 192.96.159.143 We are getting a warning in the email log that says hollyswritingclasses.com does not resolve to address 192.96.159.143 Why does it say that? This must be part of why our mail gets grey listed
  8. danallen1

    Why Won't One Plesk Server Accept Mail from Other one?

    deleted, too broad
  9. danallen1

    Is there a way to reset the firewall to the default settings?

    I tried adding restriction to the firewall tonight, and now I cannot get anything from the server with ftp. I tried turning all the settings back to how they were, but I am not seeing any changes. Is there a way to just return the firewall to default settings?
  10. danallen1

    Create A Server Admin Account

    When a new administrator account is created, the accoiunt does not have access to the server tab?
  11. danallen1

    scheduled tasks - bash shell script

    This cannot be too hard. The script in this task runs no problem at the command line. What do I need to do to make it work as a scheduled task? (it's set to run every minute so I can see whether it is working. Also where are the results of cron jobs logged? Things I have tried but without...
  12. danallen1

    Plesk Panels Web Pages Run, But All Domains do not

    A crashed update has all my hosted domains off line, but pleks panels works just fine, includoing phpmy admin. How is that possible? Does it mean there might be an easu fix?
  13. danallen1

    Recovering After a Failed Updated

    I was trying to remove all but one of the php versions, using the updater (Server->Plesk Upgrades and Updates, and got this bomb: When an update/upgrade starts, does it save a copy of everything needed to rollback to the state of the system, to use in the event of a bomb like this? This event...
  14. danallen1

    Enabling PEAR on Plesk 12

    An app my client runs needs to run PEAR mail. My understanding is PEAR is "easy" to enable on Plesk. Unforunately, the instructions I have found are not for Plesk 12, and I am unable to determine the location of PEAR. The instructions I have say the following directives need to go into the...
  15. danallen1

    Intermittent error: filemng failed: Agent.php Line 243

    Plesk version: 12.0.18 Update #64 , last updated at Sept 9, 2015 07:16 PM Ubuntu 14.04 This server was created on Sept 9, 2015 and has very little activity. Nothing installed except Ubuntu and Plesk. One domain. Just now, I ran 20 clicks of the FILES tab and got errors on 8 of them. Error...
  16. danallen1

    How do you enter a range of IPs to block

    I am trying to block this whole range of IPs, all that begin with 66.249. How is is that done? Thank you.
  17. danallen1

    Creating a 2nd Admin-type user in mysql

    Is it possible to create a mysql user witn all the same privileges as the admin accoount. Is it p[ossible to login with the admin accoiunt to my own copy php,uy admin? What password wold I use for that? I ran cat /etc/psa/.psa.shadow, but the password did not worik for logging in through...
  18. danallen1

    Fresh Installation MySQL Bombed then Recovered with Reboot

    I need to find out how this happened and how to prevent recurrence. On a fresh installation on Ubunuto 14.04, installed plesk for free trial. I plan to license it for this server, but am going throgh startup and testing. Been running plesk for a few years, and somewhat familiar with what is...
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