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It was because the Plesk File Server wasn't installed? Was this caused by a micro-update? If not, why could this happen? We don't think we have ever had File Server Installed... Thanks for pointing me in the right direction. I just ran plesk installer and added the File Server component, in...

Hi Igor, Thanks for that, I will remember that one. PHP Fatal error: require_once(): Failed opening required 'modules/fileserver/FileServerStatus.php'...

Hi, After trying to log in to the control panel I get a completely white screen. Plesk Mobile returns 500 Server Error. running tail -fn0 /var/log/sw-cp-server/error_log returns nothing when attempting to discover the issue. I have attempted to restart the psa and cp-server services but...

Please can someone help? Hiding Strcit notices changes the output, now i get the following for each domain: [2016-01-04 01:54:10][WARNING] Unable to execute: /usr/local/psa/bin/domain -u domainname.tld -passwd m7CiK0#4wtgF8^%OJ@3 Return code is: 1 PHP Notice: Undefined index: login; File...

Hi, i'm having issues running the plesk_password_changer script detailed on your KB 113391. After running the following i receive many strict standards errors... [root@mail ~]# php -d open_basedir= -d safe_mode=0 plesk_password_changer.php `cat /etc/psa/.psa.shadow` --domains PHP Strict...

Hi, Plesk 12.0.18 latest MU CentOS 6.6 Final I'm having trouble managing our ssl certificates for our domains via command line following this KB article: http://download1.parallels.com/Plesk/PP12/12.0/Doc/en-US/online/plesk-unix-cli/39009.htm I wish to remove the certificates for many of our...

Hi, I have run bootstrapper repair, and it completed successfully, without solving issue :( [root@server ~]# /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair Started bootstrapper repair procedure. This may take a while. Certain actions may be skipped if not applicable...

Hi, [2015-09-07 11:57:23] ERR [panel] Exception: Package with UID 'dc68f32c-5394-475a-9cc7-0c276dbc1a2f' not found. file: /usr/share/aps_php/aps_php.php line: 12519 code: 0 [07-Sep-2015 11:58:29 Europe/Berlin] Exception: Package with UID 'dc68f32c-5394-475a-9cc7-0c276dbc1a2f' not found. file...

Thanks, I copied and pasted from the Knowledge Base article which did not include a semi colon. It worked as suggested, but unfortunately after removing the row I am now given a blank white screen.

Hi Igor, Yes, sorry I should have checked first. However,l running the following: mysql> delete from smb_apsPackages where registryUid='dc68f32c-5394-475a-9cc7-0c276dbc1a2f' returns nothing. Then tried running following, which also was unsuccessful. mysql -uadmin -p`cat...

Hi, We recently had a failed YUM update on our CentOS 6.7 running Plesk 12.0.18 After reinstalling plesk and cleaning up the YUM update we had to re-run the Plesk autoinstaller. Now that we are back online, our Home page looks like attached image: Internal error: Package with UID...

Hi, Have anyone been able to give this issue any thought? I would like to make another note, I suspect that whatever is not functioning correctly is also affecting our long-tasks. All attempts to copy any vhost to another using the plesk gui ("Website Copying") hangs and leaves me stuck with...

Hi Igor, Thanks for your reply. Unfortunately the reset interval is not set (0) See attached image. Do you have any other suggestions? The issue became apparent after the following situation: We had mysql connection issues due to no disk space available. After compacting, the server came...

Hi, I wonder if someone can help. System Information: Plesk Version 12.0.18 Update #58 CentOS 6.6 Bug: Every time we create a domain / sub-domain / domain-alias, the addition appears to be successful in the panel, however when navigating to the preview link, we are presented with the our...