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    Resolved Oauth install for PHP7 on Debian

    Reached out to support and OAuth steps were created to fill in the missing pieces for a successful install :) - How to install OAuth PHP extension? Much appreciated!
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    Resolved Oauth install for PHP7 on Debian

    Hello, When proceeding to install Oauth for PHP7 on Debian using the following steps a make error follows at the end. /opt/plesk/php/7.0/bin/pecl install oauth install starts and finishes with.... compilation terminated. Makefile:181: recipe for target 'oauth.lo' failed make: *** [oauth.lo]...
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    Resolved Plan Syncing error due to outgoing mail setting

    Hi Anthony, Much appreciate your confirmation and will follow-up with support. Thank you,
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    Resolved Plan Syncing error due to outgoing mail setting

    Hi Anthony, Okay, I see where the problem is - I updated one node to try out the Premium Email as a test and have since removed. So, what is the best way to correct this now? Rolled back the license to be as it was matching across nodes, but for some reason still in this scenario. What I...
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    Resolved Plan Syncing error due to outgoing mail setting

    Hello, When updating a service plan, the following error appears and does not allow the plan to properly sync on one node. - Reason of failure: The limits on outgoing email messages are switched off Outgoing mail settings are taken care of by the management node, yet the service node is...
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    Resolved WHMCS Multi-Server Connection Error

    Hi Anthony, I appreciate your follow-up, basically the log shows the same - such as taking the field (pleskmultiserver_createaccount) shows the following request/response. Request <?xml version="1.0" encoding="UTF-8"?><packet version="1.6.8.0"><request-settings> <setting>...
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    Resolved WHMCS Multi-Server Connection Error

    Hello, I have Multi-Server all setup and running quite nicely, added the new multi-server module to WHMCS and connection tests to the management node are all good. Now, after the product is all setup and proceed to create for a client the following error appears. - Error code: 1023. Error...
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    Resolved What can I do to update permissions following a directory change?

    So, adding nginx to the group psacln cleared all errors except for reading .jpg files. Any thoughts on what's missing for reading .jpg?
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    Resolved What can I do to update permissions following a directory change?

    Indeed a similar error, just on nginx. Not sure if it was enabled, no changes and from the information in that link - it looks that disabled mode is the only way this will work. Which should mean we are good here, as the feature is disabled - similar but different, what could be causing this...
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    Resolved What can I do to update permissions following a directory change?

    Okay, after looking through the logs all errors related to nginx. When proceeding to apache & nginx settings and turning off smart static files processing - all errors cleared, site performs beautifully now. What could be causing nginx permission errors?
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    Resolved What can I do to update permissions following a directory change?

    Using repair with fs or web both come back with no errors, mentioning all is 'ok'. Only the logs show the permission error, what could be causing the repair tool to see all is good yet the error to remain?
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    Resolved What can I do to update permissions following a directory change?

    Thanks, I had used this very step to make the move, this seemed to go just fine - until creating new WordPress sites. New sites created prior worked with no permission errors, after the move the errors began. Any thoughts on what could be the solution?
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    Resolved What can I do to update permissions following a directory change?

    Hello, *Updating to a new subject here - as put in the incorrect name...my apologies. After moving sites from initial default directory to a new /home directory - there are certain permission errors happening following creating new WordPress sites. Here is some errors showing up in the logs...
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    Resolved Update permissions following a directly change

    Updated to new post for correct of subject "What can I do to update permissions following a directory change?" -----
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    Question WordPress plugin access rule error

    Hi Peter, Don't take this as I'm blaming Plesk - in no way is that the case. Just looking for insight as to what this rule could be relating too - whether it's a rule within Plesk that is not allowing or possibly more of a permissions error. Within the plug-in details the error it's seeing...
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    Question WordPress plugin access rule error

    Hello, Installed a recent plug-in for WordPress and now see this following error. - *660475 access forbidden by rule All previous plug-ins are working correctly and logs are clean, installed this one and now see this error and the plug-in is not loading correctly. Have looked around to find...
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    Resolved Change Virtual Host Directory

    Hello, What happened was missing 'perl' to run the command - adding (perl transvhosts.pl --dest-dir /home/vhosts) corrected and ran appropriately. Now that this has run, there is an error: (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server Premature end of script...
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    Resolved Change Virtual Host Directory

    Hello, Root is being used and here is the list with (ls -lah) dr-xr-x---. 8 root root 4.0K Dec 8 15:03 . dr-xr-xr-x. 26 root root 4.0K Dec 10 08:18 .. -rw-------. 1 root root 7.0K Apr 15 2015 anaconda-ks.cfg drwxr-xr-x 2 root root 4.0K Dec 7 04:18 .autoinstaller -rw------- 1 root root...
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    Resolved Change Virtual Host Directory

    Hello, I thought this might be the cause for a previous error, so did what you had mentioned before posting the question here to help eliminate related errors. Typing in this command or copying over to notepad and in presented this error noted here, any other thoughts?
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