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But... my server has Plesk Onyx 17.8.11 update #95. I have no training to upgrade to Plesk Obsidian. I would like to find someone with experience who could do it for me.

I have my plesk license through my hosting provider. Plesk support tem told me that they cannot solve the problem with this license. The hosting provider told me the same I don't know what can i do :-(

i reported the issue but i have not solved the problem one year later :-( i uninstall the extension. Then i install the extensión against, after activation, i connected the extension with the domain for backup. All works ok but in the early day after the extension is disabled, I need to repeat...

Username: TITLE Dropbox Backup PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Onyx 17.8.11 update 95# and Dropbox Backup 4.2.0-57 PROBLEM DESCRIPTION Since update to dropbox 4.2.0 every morning the extension is disabled. I logged out and configured the extension again...

One year without using dropbox backup because every night the extension is disables with no reason. :mad:

No invitation for purchasing

I don't know how. There they asked me for my plesk key and when i write the key they tell me that its not valid and the support must be provided from the reseller.

well, that would be perfect but I have a vps that includes the plesk license. I contacted Parallels and they told me that my license was not supported by them and to go to my hosting provider. I did that and my provider tells me that they do not support the plesk license. In short, it doesn't...

I have tried a thousand things. Reinstalling the extension, disconnecting from dropbox and reconnecting, leaving the extension activated but without connecting to plesk, leaving the extension activated but without launching any task... Nothing has worked, at a certain time of the day, shortly...

Hello @arnau. I have had no luck with this problem and have not found the solution. I have to manually make backups of the domains every day because I have not been able to figure out what the problem might be. :-(

I did it. I logged out and reintall dropbox backup. I logged in again but... this morning the extension is again deactivated. Uff.....

Hello @edenweb. Nice news but... i uninstall dropbox extension. Then i install again the extension but my connection with my dropbox account is still on. I don't need to write my mail and password. how can i disconnect my dropbox account in plesk? Could you help me with this? Thank you very much

Please, can anybody help me. Every morning my dropbox extension in plesk is deactivated. If i try to activate it, it doesn't work. Then i uninstall and install the extension and connect dropbox with plesk. It works but a day later extension is deactivated again.

But... that is after september the 30th. I saw my dropbox extension deactivated, then i eliminated the extensión and i installed it again. It worked although i could not see my old backups using backup administration for my domains. After few hours, extension is again deactivated

Hello. We are using Plesk Onyx 17.8.11 and dropbox extension 4.2.0 (updated on september the 9th) and now, dropbox is deactivated. I try to activate dropbox but it doesn't work. Know anybody how to solve this? Thank you very much

When trying to migrate from one Plesk Onyx server to another, both same version number (17.0.17 Update #1), we get this error: Failed to fetch configuration data from Plesk servers Cause: 'NoneType' object has no attribute 'iter' That is a critical error, migration was stopped. Source server...

This solved by itself. Well, maybe something in the updates published since was related - although I didn't catch it in the release notes. First, shortly after reporting it, daily backups started deleting old ones. Then, yesterday, weekly ones started doing the same. Hope this helps.

:$

How can I contact them?

It didn't work. Anything else we can try?