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Hello, i use migrator to move multiple sites from plesk 18.0.44 (under Deb 9) to plesk 18.0.54 (under Deb 11.7). For most of the websites it work ok. But for 2 sites i have this error : Attempt #1 failed with the following error: Unable to create subscription 'domain1.com'. Command execution...

Hi, I moved some DNS records to Cloudflare. For website it's ok but for Plesk GUI (that i have placed on a subdomain like plesk.mydomain.com) it works only if i turn off proxy on that record in DNS settings on Cloudflare. Is there a solution, or something to do, to make Plesk work with proxy on...

Hello, As i use Cloudflare for domains i aim to autorize its IP in Fail2ban & Firewall. So i have whitelisted Cloudflare IP in fail2ban then i try to add it in Firewall with these CLI commands : /usr/local/psa/bin/modules/firewall/settings -e /usr/local/psa/bin/modules/firewall/settings -c...

Hi, For security reasons i want to prevent PHP-FPM to execute file with extension php3|php4|php5|php7|php8 etc ... Actually these files are executed. How can i disable this please ?

Hi, Is there a way to add custom modsecurity rules (with regex) in Plesk. If yes, where can i set it ? and what is the best syntax to use ? For example if i want to test with this rule : SecRule REQUEST_URI "@rx (?i)union.*?select.*?from" "id:1,phase:1,t:lowercase,deny" Regards.

Hi, In 3 days i had 2 down alerts from one of our monitoring system (24x7) on 2 sites on 2 different servers. Each time alert is there is too much redirections (301 to 302 to 301 etc ) between http and https. Problems was confirmed by www.redirect-checker.org (19 redirections). And each time the...

Hello, I use Plesk + 360 monitoring on 15 to 20 servers. Most of servers runs on Infomaniak Public cloud with Block storage perf 2 (1000 IOPS and 400 Mo/s). On those servers no problems (apparently). But recently i builded a new server with a perf 1 Block storage (limited to 200 Mo/s and 500...

Hello, On a debian 9 server running Plesk 18.0.44 i have this message in Plesk updater : Is this normal ? If no, any solution ? Regards.

Hello, On Debian 9 & 10 i can use this command : /etc/init.d/psa stopall But on Debian 11 it's not working ... Where is that binary now ?

Hi, I succesfully added PHP 7.1.33 to a new server running Debian 11.5. But now i want to add memcache to it and also Ioncube. But i can' t find a way to make it work ... If someone have the good process ... Cheers !

Hi, since 3-4 weeks (perhaps a bit more) i regularly have error on Plesk backup to FTP server. I have those messages : The following errors occurred during the scheduled backup process: database is locked The following errors occurred during the scheduled backup process: database is locked...

Hi, I actually use multiple dedicated IP address on a plesk 18.0.41 server (with Debian 9.13). For one of this site we gonna build a new version. I would want new version preprod to use same IP as old version. The goal is to make the change from old to new site easy by just changing domain name...

Hello, Sometimes in the morning when some process restart apache (after log rotation or update) we have an error and Apache crash. In apache log we see that : Inconsistency detected by ld.so: ../sysdeps/x86_64/dl-machine.h: 523: elf_machine_rela_relative: Assertion `ELFW(R_TYPE) (reloc->r_info)...

Hello, Each time i try to upload a file (in my case a zip of 11Mb) i have this message on first try : "No files selected. To upload the files, you have to select them." If i retry it always work fine. I use Firefox ... Regards.

Hi, after 2 last upgrades of graphana advanced monitoring graph are empty. A "!" appear on red background at top left corner with this message on mouse hover "Metric request error".

Hello On 3 of our servers i have this error on each update run : Reason: 2021-04-06 06:31:15 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2021-04-06 06:33:16 ERROR: 2021-04-06 06:33:16 ERROR: Exited with returncode 1. I searched here and tried some solutions but...

TITLE: Plesk migrator don't migrate backup settings PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 17.x + Debian 8/9 PROBLEM DESCRIPTION: Hi, Plesk migrator is great except it don't migrate backup settings. It's just 4 or 5 parameters to add to migration. When we migrate 50 websites...

Hello, I migrated a website from another server (with Plesk migration tool) to create a copy. I now want to change website user and password (for security reason) ... Can i do this ? and how ? I use Plesk 17.8 under Debian 9.

Hi, On a new server (Debian 9.4 + Plesk 17.8) i have these 2 errors in log when trying to run a script. AH01067: Failed to read FastCGI header ... then (104)Connection reset by peer: AH01075: Error dispatching request to : , referer: ... Is there a way to solve this problem ? Cheers !

Hi, On new server under Debian 9 and Plesk 17.8.11 i try to access Add/Remove component in Plesk Installer but it run endlessly and never display the screen ... Or i have an error message from browser saying page take too long to display ... Is there some problems with Debian 9 ? Some idea ?