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Hi, I have several failed imap logins in maillog however I can not see the remote IP, what I see is this: dovecot: imap-login: Login: user=<[email protected]>, method=CRAM-MD5, rip=127.0.0.1, lip=127.0.0.1 I have centos 7. How can I log the real remote IPs? I know these logins attempts are...

Hello I have installed the premium email extension and now it seems the folder structure have changed and instead of .Spam folder I have INBOX.Spam folder which now shows the spam folder under inbox in kolab interface. How Can I change this so that spam folder is at same level as Trash,Sent...

Hi pleskians, I want to change drweb update server. I know that it currently gets the virus database updates from a Russian server. What do I have to change in /opt/drweb/update.pl in order to change it to another server? Thanks.

Hello, I have this extension installed in plesk onyx and with the latest update it installed mod_pagespeed module for apache which is great, the problem is pagespeed module becomes immediately activated on all vhosts which may cause some problems. Is there a way of disabling mod_pagespeed my...

Hello, A domain not own by me or any of my clients is pointing to my server and causing a lot of errors in logs, especially in maillog, with loads of relay access denied errors. Anyone browsing to this domain will see my server´s default page. Is there any way to stop traffic from this...

Hi, I have enabled Resource Controller and I have set the limits for each service plan. Now, how do I know this is working properly? In cloudlinux you cloud see each subscription resource usage, how can I see that in plesk? The documentation on this module is not very extensive.

Hi, Recently when I do some changes on a domain DNS records and try to save those changes the browser keeps loading for more than 3 minutes despite the fact the changes were already preformed and the DNS reloaded. This is what I have in the log after saving changes on a Domain DNS: Recently I...

Hi, In email settings I chose Horde 6.2.15 but when I go to webmail.domain.com I see that the version is 5.2.11 rpm -qa | egrep 'psa-imp|psa-horde' psa-horde-5.2.11-cos7.build1700161026.16.noarch psa-imp-6.2.15-cos7.build1700161026.16.noarch Shouldn't it only exist one version? I think this...

Hello, On Onyx the health monitor is displaying memory 15% usage while on Tools and settings => server information is about 35% usage. Is this a bug? How do I restart the HM service on centos 7? Thanks.

Hi, I am migrating accounts from a plesk 12.5 server to a new plesk onyx server. The migration tool works fine, however how do I migrate roundcube and respective database wilth all the users, contacts, identities, etc? Is there an automation for this in Onyx? Thanks.

Hello, I need some help please, Here is my situation: Emails from domain1 to domain2 are not being delivered. Domain2 has email service by google apps and both domain1 and domain2 are hosted in the same server. Postfix is delivering email through a relay server and it sends emails to domain2...

Hello, I can not reach plesk panel after 12.5.30 Update 43, I get "502 bad gateway ngnix" In the error log I have, at the end: YumDownloadError: [u'Errors were encountered while downloading packages.', u'sw-nginx-1.11.1-centos7.16080113.x86_64: [Errno 256] No more mirrors to try.'] Error...

Hi, When using file manager on plesk I noticed time stamps of files are one hour ahead. Changing timestamp on file manager does not correct the problem. The timezone of the server is correct, and if I connect via ftp or ssh the timestamps of files and folders are correct however in plesk they...

Hello, I have a number o WordPress sites in different hosting accounts within the same sever with plesk 12.5 All are php 5.6.17 as FPM served by apache. I have installed a wordpress plugin called OPcache Dashboard. With this plugin you can see which scripts are cached. Is it normal that I...