Search results

Dear Plesk, I found a solution to this, adding include:delivery.antispamcloud.com to the SPF local rules in the Mail Server Settings seems to work. I will close this issue and turn it to resolved. Thanks, Dennis de Jong

Dear Plesk, An costumer of our corporation uses an externtal Spamexperts server and not the extension for Plesk. Sometimes its working just fine but the costumer says sometimes the email is rejected by the SPF on our server. The costumer do not know this but I can see this in our log file when...

Dear IgorG, That did it! It works like a charm now, thank you very much! Cheers, Dennis

Dear IgorG, The file "/etc/xinetd.d/poppassd_psa" is missing but the service is running, can I use the above file settings to restore it? [root@ds01 ~]# cat /etc/xinetd.d/poppassd_psa cat: /etc/xinetd.d/poppassd_psa: No such file or directory [root@ds01 ~]# systemctl status xinetd ●...

Dear IgorG, The above commands give me no results, I think there is someting with my poppassd. How can I troubleshoot this and restore this? Cheers, Dennis

Dear Plesk, I have updated to the new version of Plesk. 17.5.3 Update #23 I still got the error that I can not update my password in the Roundcube webmail. You have any idea what to do next? Cheers, Dennis

Dear UFHH01, Then I have enough information and we will work with a workaround "change a password using Plesk web interface.". Let's hope it wil be fixed on the 25th of september. :) Thanks for the information and have a nice day! Cheers, Dennis

Dear UFHH01, OS: CentOS Linux 7.4.1708 Plesk: 17.5.3 Update #22 I did change some template in the past, but it was overided when the next Roundcube update was added. I also tried to change template in Roundcube but that does'nt change anything. I know for sure I did not change anything in...

Dear UFHH01, I followed the KB - article with the following results: [root@ds01 ~]# /usr/local/psa/admin/sbin/poppassd 200 poppassd hello, who are you? [email protected] 500 Username required. [email protected] > stands for a customer email and domain like [email protected]. I tried some...

Dear Plesk, When a customer of us try to change his password in Roundcube it gives him or her the following error: Translated text: An error has occurred! New password cannot be saved; connection error; The log of Rouncube gives me the following error when I try to change the password in...

Dear IgorG, The output of the following command /opt/drweb/update.pl is: # /opt/drweb/update.pl ERROR: Dr.Web Updater: failed to download files ! Cheers, Dennis

Dear IgorG and Boris, Today I received a new email from my plesk servers with the following error: /etc/cron.daily/drweb-update: ERROR: Dr.Web Updater: failed to download files ! Can you let me know if there is someting worng with my server or with drweb? Cheers, Dennis

Dear IgorG and Boris, I have received an email from drweb and the problem is solved, tank you for your support! # /opt/drweb/update.pl Dr.Web update details: Update server: http://update.msk5.drweb.com/plesk/700/unix Update has begun at Tue Feb 14 11:14:02 2017 Update has finished at Tue Feb...

Dear IgorG, I have contacted the following people at drweb: Boris Savelev <[email protected]>, Dmitry Samoylov <[email protected]> <<< SMTP error 550 unknown user account Cheers, Dennis

Dear IgorG, Ive updated the update.drl to: url=https://updates.drweb.com/plesk/700/unix url=https://updates.msk.drweb.com/plesk/700/unix url=https://updates.us.drweb.com/plesk/700/unix url=https://updates.msk5.drweb.com/plesk/700/unix url=https://updates.msk6.drweb.com/plesk/700/unix...

Dear Plesk, I found a bug or someting that needs to be changed, maybe im worng but i think ill need to let you know. I have 2 servers at Strato and both giving me the same error: ERROR: Dr.Web Updater: failed to download files! in my mailbox every day from 10-02-2017. Now I found this post...