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Hello , I am facing this error with my app written in Node.js and React . I have other React apps on the same server without any issues . The only difference is that this app is communicating with Clicksend.com and I suspect that it is taking too long to receive a response from them ?! The...

Hello, I have just made the updates that Plesk offered today, updates which included Apache and other libraries and now all my websites have a 500 internal server error page. Example: https://romaniacrate.com - this was a wordpress based website How to roll back latest updates ? Is there a way...

Hello, I am trying to create a cron job from a node-js application. I am adding my full path : /usr/bin/nodejs /var/www/vhosts/something/parser.js I get the following output: /usr/bin/nodejs: No such file or directory If I open my terminal and check the installation using: 1. which node...

Hello, I have setup my Express back end and I receive the following error message when trying to load it up: The Phusion Passenger application server tried to start the web application, but this took too much time, so Passenger put a stop to that. Can be reviewed live at...

Hello, It seems that for couple of days I cannot login to the plesk webmail that i use for my domains. I get the following message: Connection to storage server failed. The login is good as it used to work before... I am getting this on all my domains where i use the webmail. Webmail domain...

Hi guys, I have just purchased a domain today and want to add a certificate for it in my plesk. The other ones work fine, renew fine. Issue is when adding new ones. I got the error below: Please help me in troubleshooting this. EDIT: It seems that despite the warning, the certificate was...

Hi guys, I want to create subdomains via api, I did this under Onyx and everything works ok. My question is: What is the most up to date packet for xml api ? Right now I am using: $packet->setAttribute('version', '1.6.8.0'); Is there a newer version ?! In the docs online i see that it refers...

Hi guys, I know that this was discussed over and over again. I found this article here: Website on Plesk server is not accessible: 504 Gateway Time-out: The timeout specified has expired: [client 203.0.113.2:54693] AH01075: Error dispatching request to which I followed, but still not working...

Hi guys, It seems that I cannot access any database through phpmyadmin. The database works fine, i can get data in and out of it, but cannot see through phpmyadmin. The error received is as following: Thanks, Cristian

Hello guys, I changed my host and everything I had on the old one, I replicated to the new one and it does not work. Maybe I am missing something ?! I have a dedicated server that is using plesk as a control panel. The old one was a cloud vps using webuzo as a control panel What I did: In...

Hello, I am interested in buying a license for Plesk. If I buy the web admin edition license, do I get Obsidian or do I have a choice in what to purchase ? I used to work with Onyx at my previous hosting. Thanks, Cristian

Hi guys, I just followed this guide to update my php, including cli to 7.3: How to Install PHP 7.3 on Ubuntu 18.04 Now, all my websites receive a 504 error timeout, what could be the problem ?! Thank you, Cristian

Hello, I just got notified that Plesk was updated to Plesk Onyx 17.8.11 Update #46 and it seems that I cannot connect to any of my websites via FTP using Total Commander. This used to work before the update. Can you please help me out ? Thank you, Cristian

Hi guys, I need help setting up a crontab on my plesk server. It seems that I cannot get it to work :( ... I am using: So basically, I want it to run / check every 5 minutes to see if my script is running. If is not running, start it, if it is running skip. The log files is not getting...

Hello guys, I am trying to check and see if python is working on my hosting with a simple hello world script. If I go to Tools & Settings -> Server Components I can see the following: mod_python (Deprecated) 3.3.1-11ubuntu2 So I assume it is installed ?! I have read that Plesk Onyx dropped...

Hi guys, I did not had any issues with this on my localhost, but apparently as soon as i uploaded to the server, I get errors about the curlinitialize file that i have for API. I can't remember where I took it from now, it was not written by me, but can you help me with this ? Errors received...

Hello guys, I have a question about certificates. I have found the api example here: Installing Certificates But, it does not show how to select a current certificate that you have in the system. It only shows how to import .cer, .ca and so on. On my domain, I have Let's Encrypt Wildcard...

Hello guys, I still have issues with this, I have purchased another hosting, I was able to enable by default DNS zones for subdomains, but it seems that my php script although it returns success, it does not apply the DNS to the zone. The PHP function is as follows: function syncDNS($nom...

Hi guys, I have an issue on my Plesk Onyx that the crons are not starting automatically. If I run them manually, then is fine, no issue found. I am also not getting any errors on my e-mail. Below is a screenshot of how I run them: I assume that the path is not correct? 'sources' is the...

Hello, I created a PHP script that via XML modifies the DNS zone of a given subdomain. When I login to my plesk panel, I get this warning in the subdomain DNS zone: Can I do this from XML? What should I do in this case ? Thank you, Cristian