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What you describe might have been the the problem but not sure. It also seemed to serve files from another / old vhost. very strange. When i created a new subdomain it could not find/serve the webfiles. very frustrating problem to solve from within plesk since there is no error anywhere...

cant find a solution. this does not change anything: # /usr/local/psa/admin/bin/php_handlers_control --reread site seems to run fine otherwise. reports this php version: 5.6.37

got it solved through support. problem existed between my keyboard and chair.

i think the problem is the domain 'domain.tld' already existed and now i can vaguely remeber that somehow in the past it was not possible to add a subdomain of an already existing domain as new domain. but this time it allowed it to add xyz.domain.tld as a new domain and plesk got confused.

im confused... i created a support ticket. thx for trying to help out

do you want me to list all of the options there?

in the hosting table on psa db it says: /var/www/vhosts/xyz.domain.tld/httpdocs in the field www_root

how can i find out? (since the domain is not listed on Websites & Domains tab... i have no link to the settings of this domain)

its a Web Pro Edition (30 domains). i added by going to: Websites & Domains -> and click 'add domain' button

TITLE: adding domain results in domain not shown on webinterface PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx Version 17.5.3 Update #44 ubuntu 16.04 PROBLEM DESCRIPTION: adding a domain like: xyz.domain.tld as new domain results in no error and i get an email: A new domain...

hadnt run "plesk sbin pum --update" yet but the message has suddenly disappeared by itself.. weird.

i keep getting: Warning: Information on some packages might not be actual: inconsistencies were detected in the system's package manager database. Please resolve this issue manually. but dpkg --audit gives no results. and plesk sbin pum --check also no results what to do?

apparently it were these two that were updated: libssl1.0.0 1.0.2g-1ubuntu4.9 openssl 1.0.2g-1ubuntu4.9 but if i do a check dpkg says they are fine?! # dpkg -s libssl1.0.0:amd64 Package: libssl1.0.0 Status: install ok installed Priority: important Section: libs Installed-Size: 3402...

another update error this week: Update failed. 2017-12-12 13:59:21 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2017-12-12 13:59:30 ERROR: 2017-12-12 13:59:31 ERROR: Exited with returncode 1. any ideas what could be going on?

thanks!

i guess this is good:

i wasnt upgrading, i t was just a regular auto-update i think. judging from the system email: --- subject: Plesk update failed Attention, The update of Plesk has failed. You can download Plesk Installer logs at the following link: .... Contact your Hosting Provider for support assistance...

thanks! if that command gives no errors, can i then be 100% sure everything is in order and safely reboot?

i got an email with "The update of Plesk has failed." i followed the link to the log which ends with: Detecting installed product components. OK Synchronizing the Debian APT package index files... Hit:1 http://security.ubuntu.com/ubuntu xenial-security InRelease Hit:2...

could try that but these are production sites so very reluctant to play around with it just like that. rather it would be nice if plesk would not try to think for you in this case. in fact, what we call a domain (eg: company.com) is actually a subdomain itself. (.com is the actual top level...