TITLE:
adding domain results in domain not shown on webinterface
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:Plesk Onyx
Version 17.5.3 Update #44
ubuntu 16.04
PROBLEM DESCRIPTION:Version 17.5.3 Update #44
ubuntu 16.04
adding a domain like:
xyz.domain.tld
as new domain results in no error
and i get an email:
A new domain name has been created.
Domain name: demo.mydomain.tld
Domain name owner: Administrator
IP address associated with the domain name: xxx.xxx.xxx.xxx
but domain does not show up on 'websites and domains' page.
then i tried to add as subdomain.
but in the dropdown list the xyz.domain.tld seems to DO exist.
anyway,
i put:
[xyz] and [domain.tld] from dropdown
then i get:
A domain with such a name already exists.
result:
i cant configure the xyz.domain.tld domain
and also i cant delete the xyz.domain.tld
so i'm in a catch 22 situation.
how can i solve it?
STEPS TO REPRODUCE:xyz.domain.tld
as new domain results in no error
and i get an email:
A new domain name has been created.
Domain name: demo.mydomain.tld
Domain name owner: Administrator
IP address associated with the domain name: xxx.xxx.xxx.xxx
but domain does not show up on 'websites and domains' page.
then i tried to add as subdomain.
but in the dropdown list the xyz.domain.tld seems to DO exist.
anyway,
i put:
[xyz] and [domain.tld] from dropdown
then i get:
A domain with such a name already exists.
result:
i cant configure the xyz.domain.tld domain
and also i cant delete the xyz.domain.tld
so i'm in a catch 22 situation.
how can i solve it?
add domain:
domain.tld
add domain:
xyz.domain.tld
ACTUAL RESULT:domain.tld
add domain:
xyz.domain.tld
domain xyz.domain.tld does NOT show up in listing on 'websites and domains' page
EXPECTED RESULT:domain xyz.domain.tld shows up in listing on 'websites and domains' page so it can be configured for hosting.
ANY ADDITIONAL INFORMATION:in psa->domains there is a record for xyz.domain.tld
and also a corresponding record with dom_id in hosting table.
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:and also a corresponding record with dom_id in hosting table.
Answer the question
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