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It's Plesk Onyx Version 17.5.3 Update #47, last updated on May 17, 2018 Thank you. I missed that option when I was looking.

I have a site which I'm fairly sure has a Wordpress folder/file permission issue somewhere. Works perfectly well on the original host but when moved to Plesk, it has weird issues such as parts of the page not loading. On my other hosting with cpanel the Wordpress toolkit has an extremely...

As part of my ongoing saga Issue - Migration issue to get emails imported from cpanel to plesk, I've come across the mail location at var/qmail/mailnames/ which reading some other forum posts appears to be the same folder structure as my cpanel email folders; and plesk users copying those files...

Hi I've generated a ssh key in the cpanel site and can connect to it via Putty, but there is no option not to use a paraphrase/password during creation. On the migrator I am anticipating two problems. 1. I can't go into the root directory on my plesk vm to paste the private key. 2. The...

Hi Mark The account I'm with is a shared Geek account with Siteground. They use cPanel, and I was using Horde for webmail. I have ssh access apparently, but that goes into my file area of my account and not the root of the server. It also uses a key protected by a paraphrase when generated...

As I cant do this via ssh because either I don't known how or have the correct access, how would I migrate the email? When I moved to cpanel host originally they copied some files over, passwords and all. Is there a way of doing this from cpanel to plesk perhaps?

Forum mods...Is there a way of splitting my Migrator issue out of this thread into a new one as I've taken it off topic and really should be in it's own thread?

I don't think I have SSH as root. In the SiteGround cPanel I have the option of generating a SSH key (with a paraphrase), or uploading a key. Screenshot attached. I'm very new to Linux (Windows guy) and using/generating SSH keys is alien to me at the moment. I can't use the UI because that...

Hi Mark I tried the Website Importing component but had issues with it here: Resolved - Website import The control panel is cpanel. It's on Siteground so whilst I think I have ssh access I don't actually know how to use it. So I tried the website importer without success. I'd like to import...

My experience.... I'm familiar with Windows and working in Azure working on the Microsoft stack for many years, with just a little knowledge of Linux. However the small hosting company I run uses Siteground (mainly Wordpress) and I've outgrown it. Their upgrade plans upgrade the price but not...

Thank you I didn't notice that forum. I'll pop over there!

I'm using Plesk on an Azure Ubuntu VM using the official license included marketplace image. I'm looking to touch base with anyone else using Plesk in Azure to swap ideas and best practice etc. Whilst I'm fairly familiar with Windows servers in Azure, both Ubuntu and Plesk are new to me and...

I submitted this to support and they went through the same steps. Luckily by the time they checked, whatever was holding a lock on the files had released them and the issue had gone away. They were also able to fix my Wordpress issue Issue - Wordpress toolkit update progress stuck For...

I asked support to look at this and it was fixed with the following: 1. Created a backup of Plesk database: # MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysqldump -u admin --skip-extended-insert psa > psa.dump.`date +%F.%s`.sql 2. Deleted tables, which had the task with the WordPress plugin update...

Logged out and back in with Chrome incognito and now the upgrades page shows the following screenshot and the only thing that is selectable is the Add/Remove Components icon, and still getting the error message "Failed to update Plesk. To solve this problem, you can send the update log to Plesk...

I'm obviously out of my league here as this is all new to me on a linux box. Tried ps auxx | grep 'dpkg\|apt' And I get this, with a different number for 7214 each time I run it datacen+ 7214 0.0 0.0 12944 1028 pts/0 S+ 19:56 0:00 grep --color=auto dpkg\|apt Tried to kill 7214...

On the home page I now have Failed to update Plesk. To solve this problem, you can send the update log to Plesk support. View the update logs (April 20, 2018). Copy the logs to your computer before you close this message. To close this message, click here. At the end of the logs I have this...

I've received this alert via email from my Plesk installation Could someone advice me on what I need to do? It asks to resolve manually but doesn't give me enough information to know how or what I'm supposed to to Some problems occurred with the System Updates tool on your server...

After waiting for 10 days, the task is still in my control panel and I can't get rid of it. Is there a way to get this off my screen, either through the UI or manually?

I've been trying to use this without success. The import, no matter what settings I've tried imports it into a sub directory of the domain. So if I have a domain mydomain.com in folder mydomain.com when I do the import I end up with it being imported into mydomain.com/mydomain.com This is...