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Search results

  1. Christopher-James

    Issue DB query failed: SQLSTATE[HY000] [2002] Connection refused: after Obsidian update 18.0.53

    Hi @Peter Debik Im not sure what to do with the info in the log. Ive looked at the OOMkiller info and found the process that was killed due to Out of memory but no idea what it points too? Jul 28 12:32:26 relaxed-banach kernel: [6815598.018829] Tasks state (memory values in pages): Jul 28...
  2. Christopher-James

    Issue DB query failed: SQLSTATE[HY000] [2002] Connection refused: after Obsidian update 18.0.53

    So this is the log from the time it went down to a few minutes after it was restarted, had to zip it as you cant upload txt or log files directly, to be honest I have no idea what im looking for
  3. Christopher-James

    Issue DB query failed: SQLSTATE[HY000] [2002] Connection refused: after Obsidian update 18.0.53

    Hi @Peter Debik So this is still an issue for me, the database crashed again today Could not ping database connection: DB query failed: SQLSTATE[HY000] [2002] Connection refused Then in the logs i have loads of errors DB query failed: SQLSTATE[HY000] [2002] Connection refused: 0...
  4. Christopher-James

    Resolved All Temporary domains now inaccessible after Plesk Obsidian 18.0.54 Update #1

    @Peter Debik Yes we have multiple domains and have unlimited sub domaains, the only problem is we have 4 servers running PLESK and we develop and build multiple sites using temp domains, luckily I caught this in time and stopped the other 3 from auto updating. Hope this issue can be be...
  5. Christopher-James

    Resolved All Temporary domains now inaccessible after Plesk Obsidian 18.0.54 Update #1

    Hi @Peter Debik Thanks for the reply, is there any way I can roll back my PLESK version? I need to access my temp domains. I did try a new temp domain with a fresh wordpress install, this still gives the same issues.
  6. Christopher-James

    Resolved All Temporary domains now inaccessible after Plesk Obsidian 18.0.54 Update #1

    Hi My server auto updated today and now all my temporary PLESK domains are innaccesible. Working fine this morning, then immediatly after update to Plesk Obsidian 18.0.54 Update #1, i cannot access them, all i get is the error below in the browser. This site can’t be reached The web page at...
  7. Christopher-James

    Issue DB query failed: SQLSTATE[HY000] [2002] Connection refused: after Obsidian update 18.0.53

    Hi Peter So the autoinstaller3.log shows lots of warnings, a few as an example below, for some reason I cant attach the entire log file, I dont really know exactly what id be looking for though? Warning: ez_template_suffix is NOT defined in PHP80_17/php80-ubt22.04-x86_64.inf3 Warning...
  8. Christopher-James

    Issue DB query failed: SQLSTATE[HY000] [2002] Connection refused: after Obsidian update 18.0.53

    Repairing PLESK gives the error below with FAILED Reconfiguring the Plesk installation Started bootstrapper repair procedure. This may take a while. Certain actions may be skipped if not applicable. Finishing up upgrade procedures and rerunning previously failed upgrade actions... ===>...
  9. Christopher-James

    Issue DB query failed: SQLSTATE[HY000] [2002] Connection refused: after Obsidian update 18.0.53

    Hi Everyday since i updated to Obsidian mariadb keeps stopping with the error DB query failed: SQLSTATE[HY000] [2002] Connection refused: Below is the error from the PLESK log file, i have no idea why. Logging into plesk repair and just restarting mariadb brings it back but I know it will...
  10. Christopher-James

    Issue phpMyAdmin Admin Panel Exposed To The Internet

    Yes i can get to the PHPmyadim login page if i continue using the insecure connection Im wondering why its only one domain out of 15?
  11. Christopher-James

    Issue phpMyAdmin Admin Panel Exposed To The Internet

    Hi I keep getting this issue detected on one of my Wordpress installs on my PLESK server phpMyAdmin Admin Panel Exposed To The Internet The following instance of phpMyAdmin was detected on the remote host : Version : unknown URL : https://mywebsite.com:8443/phpMyAdmin/ Seems like...
  12. Christopher-James

    Issue Cloning WordPress instance failed - Failed to reset cache for the instance

    Hi @Peter Debik, thanks for this but I've already looked through this and all this seems to do I list the plugins/themes that are used in the instance, it doesnt provide any other info I don't have already or am I missing something?
  13. Christopher-James

    Issue Cloning WordPress instance failed - Failed to reset cache for the instance

    Ive had this multiple times, ive searched all the forums with no resolution. Clearing the cache with plesk ext wp-toolkit --clear-cache -instance-id 9 just returns the following error Failed to reset cache for the instance #9, reason: An error has occurred when decoding JSON: Decoding failed...
  14. Christopher-James

    Issue REDIS server failing to start

    Hi, I've been running redis server successfully for a while now, upon a log error that was sent to me it's unable to start. Please see the log output below. Uninstalling and re-installing does nothing, restarting does nothing Jan 27 10:44:55 656c9ec.online-server.cloud systemd[1]: Starting...
  15. Christopher-James

    Issue Failed to reset cache for the instance #1: An error has occurred when decoding JSON: Decoding failed: Syntax error

    I need to find the issue with this error. I've seen this issue on a few threads but with no resolution for me on any if the solutions. "The xxxxxxxxxxxxxxxxx" was cloned with errors: Failed to reset cache for instance #1: An error has occurred when decoding JSON: Decoding failed: Syntax error...
  16. Christopher-James

    Resolved Can't install Agent Status 360 monitoring

    @maartenv Thanks so much, easily sorted and agent360 installed and running.
  17. Christopher-James

    Resolved Can't install Agent Status 360 monitoring

    So do i just create a custom MariaDB sources.list file?
  18. Christopher-James

    Resolved Can't install Agent Status 360 monitoring

    I can't install 360 Monitoring agent status for monitoring the server, i get the error below Failed to install or update agent360. Execution package has failed with exit code 1, stdout: , stderr: ERROR:__main__:Command '['apt-get', '-qq', 'update', '--allow-releaseinfo-change']' returned...
  19. Christopher-James

    Resolved Cant create mailboxes or email addresses

    Hi Ok, i think you have got me to the answer! For some reason I dont have any reference to lock/unlock subscriptions as per the link https://support.plesk.com/hc/en-us/articles/213396729--How-to-synchronize-locked-subscriptions-with-their-service-plans so I used command route, turns out all...
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