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Hi. Can't understand this strange situation. Let's say I have some user1, plesk shows it uses 340Mb (70mb is used by DB) and quota shows: ~# sudo quota -vs user1 Disk quotas for user user1 (uid 10170): Filesystem space quota limit grace files quota limit grace...

Hi. I have subscription with website plesk.id , this website has 1 file index.html created 22 Dec 2023 at 13:35 Every night I do full backup, so I have backup created 15.01.2024 at 07:49 Today I added test.html on 15:29 and after that I ran restoration of subscription (restore all data)...

Hi. Not sure if it's related, but I can't find any other reasons Today I did update to Plesk Obsidian 18.0.57 update 4 (CloudLinux 8.7) And now if I add new subdomain - I receive request to create new zone for this subdomain on Slave, but it should be only refresh for domain received control...

Hi. I have fully working website, for example, http://prokov.ua If I'm changing php version to 8.2 and trying to reload data in WP Toolkit - I'm getting broken instance: This is panel log: [root@panel ~]# plesk ext wp-toolkit --clear-cache -instance-id 2169 [2023-08-18 16:39:55.955]...

Hi. I have some problems with topic. Here's some more information: 1. If I'm using chrooted bash to unzip archive created by Winrar under windows system, I'm getting something like this for Ukrainian named files: [someuser]# unzip pz2.zip Archive: pz2.zip inflating: ...

Username: TITLE Incorrect nginx rules from WP Toolkit PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk 18.0.47 update 5, CloudLinux 8.6 x64 PROBLEM DESCRIPTION If you choose block access to wp-config.php or to sensitivity files you cant use url on your site like this...

If you choose block access to wp-config.php or to sensitivity files you cant use url on your site like this https://***domain***/posts/wp-config-php-ultimate-guide.html I think you should use something like wp\-config\.php instead of wp-config\.php in the nginx location regex

Hi. I get strange problem. Here is my plesk firewall settings: If I make server reboot - it unreachable after reboot, I can't connect using ssh, ping shows all packets as lost and etc. So after some research I'm connecting using IP KVM and running command: service psa-firewall restart And...

Username: TITLE Amazon S3 Backup, can't save settings PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian, 18.0.48 , CloudLinux 8.6, x64 PROBLEM DESCRIPTION I can't save new settings for S3 backup using wasabisys.com credentials for their cloud storage STEPS TO...

I can't save new settings for S3 backup: I'm using same settings on other servers with Plesk without errors. Please, help with this

Hi. On most servers I see that wp-toolkit has new version 6.0.0-6858 , but of my servers is still using 5.12.3-6596 and I can't see any updates in panel for a few days after I updated other servers. I tried to click "check update" , tried to upgrate wp-toolkit extension using CLI and etc, but...

I will try to describe as is. So I have a few sites in one account, two of them are using WordPress and registered in toolkit. And on main screen if I'm clicking on WordPress tab I see three types of strange things. 1. I can see both site are using the title of the first one: 2. Sometime I...

So, I've created service plan for email hosting, this plan has in " hosting settings" disabled hosting parameter, because I need only DNS and email services. I created subscription with some main domain , it looks like I want to add second domain, but there is no button for this. Service...

Hi. I'm using Amazon S3 Backup extension and scaleway object storage (S3 compatible) and I got two times for last week this error on my email: <?xml version="1.0"?> <execution-result local-dump-created="false" export-dump-created="false" status="error"> <message severity="error">...

Hi. Here is a problem I got yesterday. Please check, maybe it's a bug. How I got it: 1. I started WP installation with predefined SET through WP Toolkit to main domain in subscription. 2. After WP installation but in the same time while SET was installing - I deleted WP through WP Tollkit and...

Hi. Please help me to find the way to resolve my problem. So I'm using one server with Plesk Obsidian Version 18.0.32 Update #2 and WHMCS 7.9.2 billing for ordering. Many of my clients wants to have multiple independent / separate hosting services. If someone of my clients is ordering one...