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Hi, I'm trying to move a suspended domain (to a new subscription). When selecting "Move domain" it fails like this: TypeError: Cannot read properties of undefined (reading 'length') at https://srvurb01.urbaman.it:8443/cp/javascript/views/admin/domain/list.js?6ff98c54c193e7e280a0:1:50736...

Hi, Since some days, all of the tasks I try to do (wordpress toolkit updates, domain deletion) get stuck in queued state. I delete them from the tasks tables, try to re-launch them, to no avail: next time I launch them they get stuck. How can I debug/solve? Thank you.

Hi, Since yesterday (at least, last week it worked) it seems the wordpress toolkit hangs while trying to access the sites to check/update. Is there a way to debug/fix this? Thank you.

Hi, I'm trying to (re)issue a certificate for a domain, and LE says: Encountered issues while issuing the certificate for www.domain.com Details Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/242299753857. Details: Type: urn:ietf:params:acme:error:unauthorized Status...

Hi, After update (7-12-2022) I can't seem to be able to start the following services: systemd-timedated: Jan 08 17:52:56 srvurb01.urbaman.it systemd[1]: Starting Time & Date Service... -- Subject: Unit systemd-timedated.service has begun start-up -- Defined-By: systemd -- Support...

Hi, Can't start the plesk-ext-monitoring-hcd.service demon, with the following error: Jan 08 02:01:04 srvurb01.urbaman.it php[2382]: 3: /opt/psa/admin/plib/modules/monitoring/library/Helper/Grafana.php:140 Jan 08 02:01:04 srvurb01.urbaman.it php[2382]...

Hi, My setting for session time out is "30" (checked from DB), and I also set up the IP change setting, but my Plesk sessions always expire after a few seconds. Where can I check for logs/settings to solve this? Thank you.

Hi, Just installed PHP 8.0 and 8.1, but the services do not start properly. In the GUI, under the services tool, they are given as: 8.0: not started 8.1: not configured They both give the same result with: ● plesk-php81-fpm.service - The PHP 8.1.9 FastCGI Process Manager Loaded: loaded...

Hi, I cannot seem to be able to reach port 8447 for updates/installs, while my firewall and nmap say the port is open. Is there something I can do to troubleshoot it? Error is "ERR_CONNECTION_TIMED_OUT" Thank you very much,

Hi, I'm setting up mailserver sni on different domains, but I'm struggling to set them work on smtp.domain.com instead of domain.com, as I'd prefear to keep domain,com dns record proxied on Cloudflare for websites, and smtp.domain.com (and imap.domain.com for that) for mail. is that possible...

We're experiencing a lot of random Apache restarts, like once a day. What's going on?

I see the following script, probably from cron, taking way too long to complete (now at 106206 seconds): opt/psa/admin/plib/modules/joomla-toolkit/scripts/auto-update.php Is there a way to debug and/or stop it? Thank you,

Hi, If I choose the Elastic Theme in Roundcube, items are not shown (mails, contacts...). Is there something wrong somewhere? Thank you,

User name: Nicola Urbinati TITLE Mail stuck in mail queue PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Ubuntu 18.04.5 LTS, Plesk Obsidian Version 18.0.29 Update #1, last updated on Aug 11, 2020 06:34 AM 4.15.0-112-generic #113-Ubuntu SMP Thu Jul 9 23:41:39 UTC 2020 x86_64 x86_64 x86_64...

Hi, I have a domain.com on Plesk, DNS managed with Cloudflare. I created a site with Github pages. Now I can't generate letsencrypt SSL certs because I think it is searching for acme-challenge over on github. Is there a way to manage it? Or should I just keep it not secured Plesk-side? Thank...

Hi, All the times Plesk tries to renew the Let's Encrypt SSL certs, it chenges the relative acme_challenge TXT record value to check. Since I'm using a different DNS service (Cloudflare), it's quite annoying to always go there to change the value. Is there away to keep it stable, or to make it...

Hi, I have the following problems during backup: How can I resolve them? Thank you.

Hi, I'm switching to PHP 7.4 Different domains worked, only one throws: (2)No such file or directory: AH02454: FCGI: attempt to connect to Unix domain socket /var/www/vhosts/system/domain.com/php-fpm.sock (*) failed Is there a way to fix/debug this?

Hi, Today I received an email, but cannot seem to actually find it in my mailbox. Is there a way to see where that mail finisced? Here's the mail.log: Nov 29 09:36:20 srvurb01 postfix/smtpd[18532]: 934441248BAB: client=mail-eopbgr690067.outbound.protection.outlook.com[40.107.69.67] Nov 29...

Hi, I have some subscriptions on my Plesk server. The SSL/TSL options all work for all subscriptions (Redirect from http to https, HSTS, OCSP Stapling), but one (Keep websites secured) which is working for all subscriptions but one (I can't enable it for any domain/subdomain for that...