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    Question Adding SPF for all domains

    Hello! It appears that Google is now requiring SPF records for all incoming e-mails. I'm trying to activate it for all domains in our Plesk/Windows servers but all I've found so far was how to install SPF for all domains (which won't cut it for us as some of the customers already have it, in...
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    Resolved SiteBuilder failing to publish changes for one account

    Hy! One of our customers is unable to push updates to his SiteBuilder website. After clicking the "Publish" button, the process takes an oddly long time (several minutes) and then it supposedly finishes OK, but in reality the website remains unaltered and no files have been updated under his...
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    Question Preventing upgrade from Onyx to Obsidian

    Hy! How can we stop Plesk Onyx from upgrading to Plesk Obsidian? Onyx won't EOL for the next 14 months so we'd like to take that extra time to plan an scheduled, assisted upgrade immediately after taking a full backup and snapshot. Bear in mind that we don't want to stop updates altogether...
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    Resolved Can't login with MySQL user "local_mysql_root".

    Hy! We had an issue earlier today that led to a failure in our SiteBuilder, which was rendered unavailable for our customers. So we decided to remove SiteBuilder and then install it again but we're now facing the following error during the installation: "Access denied for user...
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    Resolved Extended support for EOL'ed PHP releases

    Hy! Our cPanel/CloudLinux servers are running several EOL'ed PHP releases thanks to their Alt PHP packages, through which they backport patches to those outdated versions. Does Plesk/Windows offer anything akin to that? Some one our Plesk customers still need those legacy PHP releases but the...
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    Resolved MailEnable Webmail won't load properly

    Hy! Following a disk I/O overload event, we experienced a crash and lost permissions on several critical directories, many of which we had to set back up manually. Ever since, our MailEnable Webmail has been experiencing a very distinctive loading issue as you can see in the attached...
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    Issue Plesk Update Failed

    Hy! One of our servers is unable to update its Plesk installation. I tried running "plesk installer update" manually and I keep getting the same error message (code 1603). The screenshot containing the whole message has been attached to this post. How can I fix this? Thank you!
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    Resolved ERROR: The installation of the package 'webdeploy' failed with code 1603.

    Hy there! Yesterday we finally upgraded our last Plesk 12.5 server to Onyx (17.8.11). During the upgrade one error was logged: Details: ERROR: The installation of the package 'webdeploy' failed with code 1603. (upgrade: Upgrading Microsoft Web Deploy...) Not all packages were installed. Please...
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    Resolved Unable to generate temporary file: tempnam(): file created

    Hy there! We've been experiencing an issue with one of our Plesk servers, it appears to have begun yesterday. It turns out anytime we attempt to setup a new customer account, the following error comes up: "Error: Unable to generate temporary file: tempnam(): file created" I can't seem to find...
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