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Thanks a lot for your precious help, guys! Every problems are solved, thanks again, Marco

My main admin username is "root" while it should be "admin" (default user for Plesk). In the additional administrators there is no "admin" listed but, if I try to add an administrator and give him the name "admin", Plesk tells me that an "admin" user already exists which, in my case, would be...

Thank you very much Kaspar, the issue was right there! Now everything is fine ... but there is still the problem of the username "root" instead of "admin". Can anyone tell me if it is possible to change it? Maybe directly with a terminal command? Thanks in advance for your cooperation ;-)

I am using a VPS service from an Italian provider (REGISTER.IT) and probably the default name of the admin user is "root" and not "admin". But I'm sure that a few months ago, with the same administrator user "root", I could also manage the access privileges to the SSH service via the drop-down...

Hi Peter, many thanks for your support. Actually, my admin user in Plesk is the main user that doesn't appear into the list of other Administrator users (Additional Administrator Accounts) and the user ID is "root" not "admin"... I don't know why, but this is the tha name of the login user...

Hi Peter, thank you very much for your quick reply! I discovered the problem! Strangely, if I log in as root user I cannot change the SSH access parameters from the drop-down menu, while if I log in with another administrator user, the drop-down menu appears and I have the possibility to choose...

This is the situation I should find (see attached image)

Hi everyone, unfortunately I no longer see the drop-down menu for choosing permissions for access via SSH (see attached images). The domains created few month ago, everithing was OK and I could assign various types of settings for SSH access through the drop-down menu but now, the domains...

I did the change suggested and now works fine. The problem is solved. Thanks a lot to you and Peter for your help, Have a nice day, Marco

Peter, many thanks for your patience! In the attached image my /etc/hosts configuration. As I told you, I'm not too skill about these technical problems. Please, could you suggest me how to set correctly the hosts file to solve the Plesk Email Security issue? Many thanks in advance

My fully qualified hostname is already set into Plesk but when I try to open Plesk Email Security extension appears a warning (see image attached).

Hi Peter, many thanks for your reply. But how can I fix the Plesk Mail Security Issue? I can't use this extension because the full hostname is not properly set (see my screenshot above). As I wrote, I'm a beginnig Plesk user, and I don't know how to fix the problem. Thanks in advance, Marco

Hi everyone, I'm a new Plesk user with zero experience and I need help understanding and solving a Full Hostname issue. My server is running on Debian 10.8 and everything seems to work fine. I tried to install Plesk Email Security but I cannot set the extension configuration because the...